Responsible for maintaining the cleanliness, organization, and overall presentation of guest rooms, club homes, offices, and assigned areas. Provides timely delivery of guest-requested items to ensure a comfortable and enjoyable stay.
ESSENTIAL FUNCTIONS (The following duties are representative and not all-inclusive.)
Clean and maintain guest rooms, club homes, and public areas, including vacuuming, sweeping, mopping, dusting, and sanitizing surfaces.
Clean carpets, rugs, upholstered furniture, walls, ceilings, patios, and driveways; remove trash and debris.
Make beds and turn mattresses; replenish linens, towels, and guest amenities.
Collect soiled linens and maintain cleanliness and organization of linen rooms and storage areas.
Stock and maintain housekeeping carts with necessary supplies and equipment.
Respond promptly to guest requests, delivering items such as linens, irons, and other amenities.
Assist with room setup, including rollaway beds, sofa beds, and furniture arrangements.
Clean public areas (offices, dining areas, parking lots, etc.) in accordance with company standards.
Identify and report maintenance issues, safety hazards, and lost or found items.
Ensure proper handling and documentation of lost and found items.
Follow all safety procedures and maintain a clean, hazard-free work environment.
Communicate effectively with team members using radios and maintain a professional, courteous demeanor.
Support team operations and contribute to a positive and efficient work environment.
QUALIFICATIONS
Education & Experience:
High school-level education or equivalent.
At least one (1) year of housekeeping or custodial experience preferred, or equivalent combination of training and experience.
Knowledge & Skills:
Knowledge of proper cleaning techniques and safe use of cleaning products and equipment.
Ability to operate and perform basic maintenance on housekeeping tools and equipment.
Understanding of workplace safety practices and procedures.
Strong attention to detail and organizational skills.
Ability to follow written and verbal instructions and work independently.
Effective communication and interpersonal skills with a diverse range of individuals.
Ability to safely operate a housekeeping cart; valid Florida driver’s license required.
PHYSICAL REQUIREMENTS
Ability to stand, walk, bend, stoop, and perform repetitive tasks for extended periods.
Ability to lift and carry up to 40 pounds.
Manual dexterity to operate cleaning equipment and basic computer systems.
Ability to communicate effectively in person and over the phone.
Comfortable working with cleaning chemicals, biohazards, and varying weather conditions.