Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Job Duties: • Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors. • Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways. • Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms. • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests. • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. • Dusts and polishes all furniture, fixtures and wall hangings. • Strips bed of all linens and remakes with fresh linens. • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows). • Vacuums rooms, public areas, and hallways. • Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. • Checks lights and remotes to ensure all are in working order. • Maintains a friendly, cheerful, and courteous demeanor at all times. • Performs other duties as assigned. |