Room Attendant

Job Title: Room Attendant

Department: Housekeeping

Reports To: Housekeeping Manager

Summary: Housekeeping is what gives hotels the wow factor. It’s the moment guests walk in and are immediately impressed. Room Attendants are essential to ensuring guest rooms are inviting, clean and comfortable. Room Attendant’s play a critical role in making sure rooms are fully stocked, cleaned and serviced to a high standard. They promote a positive image of the property, are friendly and able to address problems or special requests quickly.

Duties and Responsibilities:

• Makes beds with clean linen
• Cleans kitchens and sitting area and replenishes supplies
• Moves furniture and vacuums carpets
• Sweeps and scrubs floors
• Dusts furniture and fixtures
• Washes walls, ceilings and woodwork
• Washes windows, door panels, and sills
• Empties wastebaskets and empties removes trash
• Cleans bathrooms and replenishes supplies
• Replaces light bulbs
• Report, turn in, and/or log all lost and found items according to established procedures
• Report to supervisor needed repairs or unsafe conditions
• Greet and acknowledge guests

Perform other duties as assigned; including guest room tours, special guest requests, etc.