Job Title: ROOM ATTENDANT - INN
Rate of Pay: $17.00/hour Shift: Variable Shifts Monday - Sunday FTYR (Full-Time Year-Round) or PT (Part-Time) Seasonal available
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors. Willingness to work indoors in high-traffic hallways based on assigned areas. Check out keys, radio, and phone from Safety. Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized. Ensure products are used to manufacturers standard and OSHA standards. Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system Optii. Prepare and service guest rooms daily according to resort and brand standards. Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities. Clean bathrooms in accordance with housekeeping procedures, including: • Showers • Tubs • Sinks • Toilets • Counters • Mirrors • Floors Place amenities in lodging units, including: • Soap • Coffee • Creamers • Cocoa • Teas • etc. Remove all trash and recycle. Uphold sustainability practices, including: • Mindful water and energy use • Recycling • Minimizing waste Assist in cleaning and maintaining exterior areas, such as: • Cabin porches • Entryways • Walkways Report any broken items to supervisor. Inspect guest rooms for maintenance issues and promptly report any deficiencies. Provide personalized touches to enhance the guest experience, aligning with Sundances focus on authenticity and attention to detail. Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction. Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii. Reach full efficiency, defined as maintaining an average of 80 points for four consecutive weeks. Demonstrate strong attention to cleanliness standards and respond positively to feedback for continuous improvement. Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous housekeeping experience preferred.
Strong attention to detail and commitment to cleanliness.
Excellent communication and guest-service skills.
Ability to work independently and as part of a team.
Flexible schedule, including weekends and holidays.
Use of a 2-way radio is frequently required.
A valid U.S. Drivers License in good standing, as determined by Sundances Insurance Company guidelines, is preferred.
BENEFITS
Benefits package that includes: • Subsidized medical • Dental • Vision • 401k • Paid time off policy
Employee discounts on dining and resort amenities.
SEASONAL AVAILABLE
DISCLAIMER
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of them within legal and ethical parameters and company policy.