Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
Clean all rooms in accordance with resort standards for cleanliness and efficiency.
Maintain work carts/stations as necessary to optimize appearance and efficiency.
Remove used linens, towels, necessary products and supplies, and replace with all new items.
Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists.
Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed.
Maintain uniforms and nametag.
Assist with any special projects as assigned by Supervisor.
Communicate effectively with guests, supervisors and associates.
Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment.
Responsible for conducting all responsibilities in a professional and ethical manner.
Responsible for maintaining a consistent, regular attendance record.
Adhere to performance standards, company policies and procedures, as they relate to the department.