Room Attendant

As a Room Attendant, you will be responsible for maintaining a high standard of cleanliness and presentation in guest rooms and public areas. You play a key role in ensuring guest satisfaction by creating a clean, welcoming, and comfortable environment.

Key Responsibilities:

• Clean and service guest rooms, bathrooms, and assigned public areas to hotel standards.

• Replace linens and towels, make beds, and restock room supplies such as soap, shampoo, toilet paper, and beverages.

• Dust furniture, vacuum carpets, clean windows, and ensure all surfaces are spotless and sanitary.

• Remove trash and recyclables from rooms and dispose of them properly.

• Report any maintenance issues, safety hazards, or lost-and-found items to the appropriate department.

• Follow health and safety regulations and infection control policies.

• Handle guest requests or concerns promptly and professionally, escalating to supervisors when necessary.

• Use cleaning equipment and chemicals responsibly and in accordance with training and safety standards.

• Ensure daily assigned room quotas are completed efficiently and thoroughly.

• Maintain equipment and housekeeping carts in clean and good working condition.

Qualifications & Requirements:

• High school diploma or equivalent preferred.

• Previous experience in housekeeping or hotel cleaning is a plus but not required; training will be provided.

• Ability to work independently with minimal supervision.

• Strong attention to detail and time management skills.

• Physical stamina to perform tasks such as bending, lifting, standing, and walking for extended periods.

• Ability to work flexible hours, including weekends and holidays.

• A positive attitude, reliability, and a strong sense of responsibility.

Work Environment:

• Fast-paced hospitality environment

• May involve exposure to cleaning chemicals

• Required to wear a uniform and follow grooming standards

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation 
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel