Room Service Attendant

Fishbowl

Memphis, TN

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JOB DETAILS

SKILLS

Coaching, Communication Skills, Customer Support/Service, Equipment Maintenance/Repair, Food Delivery, Food Services, Food and Beverage Industry, Lift/Move 30 Pounds, Lift/Move 40 Pounds, Order Delivery, Restaurant, Service Delivery, Time Management, Training/Teaching

LOCATION

Memphis, TN

POSTED

30+ days ago

Position: Room Service Attendant
Reports to: General Manager

We are seeking hardworking, enthusiastic, and professional individuals to join our team as Room Service Attendants. Our Room Service Attendants know our menus inside and out and take pride in delivering attentive, friendly, and sanitary in-room dining service. We want every guest to feel valued and cared for, creating a positive experience that keeps them coming back.

We serve high-quality food and great drinks in a fun, hospitality-driven atmosphere! If you are willing to learn, we will teach you. Our Management Team is hands-on and always ready to support, coach, and step in when needed. Most importantly, they will ensure you have the tools and guidance necessary to deliver exceptional service throughout the guest’s in-room dining experience — from order preparation to delivery and follow-up.

Position Summary
The Room Service Attendant is responsible for preparing, delivering, and retrieving in-room dining orders while providing prompt, courteous, and personalized service. This role ensures every guest receives their order accurately, efficiently, and with the highest level of hospitality.

Key Performance Elements/Essential Functions

Deliver food and beverages to guest rooms in a timely and professional manner
Ensure orders are accurate, complete, and presented according to Wahlburgers standards
Set up trays or tables in guest rooms as needed
Clearly communicate order details and answer guest questions
Process payments and obtain signatures when required
Retrieve trays, carts, and service items promptly after service
Maintain the cleanliness of the room service stations and equipment
Follow all food safety and sanitation guidelines
Communicate effectively with kitchen, front desk, and management teams
Handle guest requests or concerns with professionalism and urgency

Minimum Requirements

Friendly, polished, and guest-focused personality
Strong communication and customer service skills
Ability to work independently and manage time effectively
Professional appearance and demeanor
Ability to push carts and lift up to 30–40 lbs.
Flexibility to work evenings, weekends, and holidays
Previous restaurant, hospitality, or hotel experience preferred

Schedule

Flexible shifts available
Evening and weekend availability may be required

Commitment to Equal Opportunity
We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer reserves the right to revise them at any time. It is intended to accurately reflect the primary job elements essential for making compensation decisions.

About the Company

Fishbowl

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