Room Service - The Saint Paul Hotel

This position has primary responsibilities including greeting guests; making suggestions regarding food and beverages; taking and delivering orders; answering questions or concerns; monitoring guest alcohol consumption; setting, breaking down, and cleaning of all FOH room service areas; cleanliness of work areas; maintaining accurate guest cover counts; and collecting payment for all food and beverages served.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests; takes orders; serves food and beverages; collect payments.
• Thoroughly knowledgeable on the menu, daily specials, and beverages.
• Enters orders into Point-of-Sale System, maintains accurate guests cover counts, totals receipts correctly, verifies sales, and collects payment for all food and beverages served.
• Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30).
• Responsible for the cleanliness and organization of the room service kitchen and service area. Stocks/replenishes an adequate supply of product and equipment. Removes trash, sweeps, and mops floors. Performs all duties on position checklist including all cleaning duties.
• Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.
• Completes any and all other duties as assigned.