Room Attendant

Department: Housekeeping

Reports To: Housekeeping Supervisor / Assistant Executive Housekeeper / Executive Housekeeper

Company: Hospitality Management Advisors

Location: Courtyard by Marriott - Winston Salem/University

Revised: February 2026

Position Summary

Clean assigned rooms according to company and brand standards and procedures.

Key Responsibilities

• Stock cart with supplies.
• Clean guest rooms and bathrooms.
• Report room status.
• Complete maintenance work orders.
• Turn in lost & found items.
• Maintain key security.
• Turn mattresses as needed.
• Prepare cribs and roll-a-ways.
• Perform laundry duties as needed.
• Report safety issues.
• Maintain clean work area.
• Perform other duties as directed.

Qualifications

• Knowledge of cleaning procedures.
• Guest communication skills.
• Able to complete documents.
• Weekend/holiday availability.
• Adhere to environmental sustainability practices, including proper disposal of materials and energy-efficient procedures.

Job Environment

• Primarily indoors.
• Walking and standing entire shift.
• Some light lifting.
• Frequent reaching, bending, stretching, stooping, squatting, kneeling.

Benefits

• Medical
• Dental
• Vision
• Company Paid Life & Disability
• Voluntary Life Products
• PTO/Sick/Floating Holiday