Root Cause Engineer, Mid Drive IT Reliability

ASM Research, An Accenture Federal Services Company

Madison, WI

JOB DETAILS
SALARY
$78,400–$129,400 Per Year
SKILLS
Documentation, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Root Cause Analysis, Structured Analysis, Technical Support
LOCATION
Madison, WI
POSTED
3 days ago

ASM Research, An Accenture Federal Services Company, is seeking a Root Cause Engineer (RCA) to perform structured root cause analysis for incidents impacting federal IT services. The ideal candidate will collaborate with various teams to identify underlying issues and produce high-quality reports documenting findings.This position requires a Bachelor's degree, IT operations experience, and a strong understanding of ITIL principles. Compensation ranges from $78,400 to $129,400, commensurate with qualifications.#J-18808-Ljbffr

About the Company

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ASM Research, An Accenture Federal Services Company