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Route Security Specialist

ELITE GAMING LLC

Des Plaines, IL

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JOB DETAILS
SKILLS
Background Investigation, Corporate Policies, Credit and Collections, Customer Relations, Dental Insurance, Documentation, Driver's License, Equipment Maintenance/Repair, Ergonomics, FCC (Federal Communications Commission), Gaming, Health Insurance, High School Diploma, Housekeeping/Cleaning, Military, Operations Management, Reconciliation, Regulations, Risk Management, Safety Standards, Safety/Work Safety, Security Protocols, Slot Machines, Video Games, Willing to Travel
LOCATION
Des Plaines, IL
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Job Title: Route Security Specialist
Location: Illinois
Employment Type: Full-time, On-site 

As a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals.

Requirements:
  1. 21 years or older
  2. High School diploma or GED equivalent 
  3. Valid drivers license
  4. Terminal handlers license or willingness to submit an application for one(please note there is an extensive background check to receive a license) which we will assist in.
Preferred Qualifications:
  1. PERC card 
  2. FCC card
  3. Former Military/LEO
  4. Aspiring LEO's
Pay range varies based on experience and qualifications


Employee Responsibilities for Cash Handling and Slot Machine Collections
1. Preparation and Security


  • Verify identification and sign in at designated collection areas before starting the collection process.
  • Retrieve required tools, keys, and access cards securely.
  • Conduct pre-shift checks to ensure all equipment and cash handling tools are accounted for and in proper working order.
  • Follow security protocols, including operating in pairs or teams during cash handling to minimize risk and ensure accountability.
2. Slot Machine Collections


  • Collect cash and tickets from slot machines in accordance with the organization's schedule and procedures.
  • Use the proper collection cart or secured bag for transporting cash and other assets.
  • Record slot machine numbers and the amounts collected accurately in a log or collection system.
  • Ensure all slot machines are securely locked after collection.
3. Cash Handling


  • Follow standard counting procedures in a secured count room to reconcile amounts collected with system records.
  • Operate cash counting machines or manual counting processes with precision and care.
  • Bundle and record currency and tickets according to company standards.
  • Verify and report any discrepancies between expected and actual cash amounts immediately.
4. Compliance and Documentation


  • Adhere to all gaming commission regulations and organizational policies for handling cash and financial assets.
  • Complete and sign required documentation for accountability, including cash reconciliation forms and transfer logs.
  • Report suspicious activities, such as tampering with slot machines or irregularities in cash amounts, to a supervisor immediately.
5. Security and Fraud Prevention


  • Maintain confidentiality regarding all cash amounts, machine contents, and internal processes.
  • Be vigilant for signs of fraud, theft, or tampering during the collection process.
  • Handle cash and tickets in a manner that prevents loss, theft, or damage.
  • Have situational awareness at all time.
  • Move quickly in transitional spaces.
6. Customer Interaction


  • Maintain a professional demeanor while working in public areas.
  • Politely direct customers with questions about slot machines to the appropriate staff or departments.
7. Team Collaboration


  • Coordinate with other team members and supervisors to ensure smooth and efficient cash handling operations.
  • Participate in regular training on cash handling procedures, security protocols, and compliance updates.
8. Reporting and Escalation


  • Immediately report equipment malfunctions, shortages, overages, or security concerns to the appropriate authority.
  • Provide detailed incident reports when required.
9. Cleaning and Maintenance


  • Ensure slot machine collection bins and cash-handling tools are cleaned and maintained in accordance with company policies.
  • Report any physical damage to machines or collection equipment to the maintenance team.
10. Adherence to Safety Standards


  • Follow ergonomic practices when handling heavy cash bags or machines.
  • Abide by workplace safety regulations to prevent injuries or accidents. 

About the Company

E

ELITE GAMING LLC

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