Route Support Supervisor, Round Rock, TX

Leadpoint Business Services is currently seeking a dynamic leader for a Route Support Supervisor position at our Round Rock, TX location. This Supervisory position implements workforce management programs and has overall accountability for the performance of Leadpoint’s team at the assigned location. Your responsibilities include program implementation, personnel management, and operations. In this leadership role, you’ll work as a liaison between the workforce, client and Leadpoint’s support personnel.

You’ll also perform additional functions like customer service and communication across the workforce; hiring and recruiting of employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.

The ideal candidate would be a great fit for this job by showcasing competency in leadership, communication, detail orientation, and problem solving. This supervisory position includes supervision of a team of direct reports. Your experience in route management is required.

Hourly Rate: $27-$30/hr DOE

Benefits of the Route Support Supervisor
Training Provided
Strong Benefits Package
Paid Time Off
Bonus Potential based on performance
Opportunities for advancement

Responsibilities of the Route Support Supervisor
Supervision of On-Route Support Personnel
Customer Service and Communications
Hiring and Training
Administrative and Payroll management
Manages Data tracking and reporting
Safety Program Oversight

Requirements of the Route Support Supervisor

Clean MVR record & valid Drivers License
Computer Proficiency – Microsoft Office
Interpersonal Skills: Proficient communicator capable of effectively engaging with driver
helpers, support staff, department managers, and senior management to ensure seamless
coordination and alignment of operations

Highly Preferred: Route Supervisor experience in the Waste industry

Leadership Skills: Inspiring leader adept at motivating and empowering team members to
maintain operational efficiency and meet performance targets in the dynamic environment of
residential recycling routes.

Problem-Solving Skills: Quick-thinking problem solver with the ability to identify and
address issues such as route disruptions and defects to minimize impact on service delivery
and customer satisfaction.

Time Management: Efficient time manager skilled in prioritizing tasks and allocating
resources effectively to meet tight deadlines inherent in the daily operations of residential
recycling routes.

Technical Capacity: Possesses hands-on experience and technical expertise relevant to the
waste and recycling industry, including familiarity with labor efficiency, enabling effective
troubleshooting and optimization of operations and related processes.

Learning Orientation: Demonstrates commitment to continuous learning and skill
development, evidenced by the ability to adapt to new technologies, processes, and
organizational practices. Focused on fostering a culture of collaboration, learning, adoption,
and accountability for skills transfer within the team.

Equal Opportunity Employer

This job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned.

This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC.