Routing & Logistics Manager
Henderson, Nevada | Full-Time | Exempt
Retail Routing Experience Matters Here.
Standard Fiber is seeking an experienced Routing & Logistics Manager to lead outbound logistics, retailer routing, transportation coordination, and shipping compliance from our Henderson, Nevada operation.
This role requires someone who understands the details behind getting orders routed, scheduled, documented, and delivered correctly. Extensive experience with retailer routing processes and portals, including major retailers such as Walmart, Target, or similar national accounts, is required.
The Routing & Logistics Manager will lead the logistics team, manage day-to-day priorities, resolve routing and transportation issues, and work closely with Operations, Customer Service, Inventory Control, Planning, and Sales to keep customer orders moving accurately and on time.
What You'll Do
- Lead and supervise logistics personnel responsible for routing and transportation coordination.
- Manage outbound logistics operations to ensure customer orders ship accurately and on time.
- Submit outbound orders for routing and ensure compliance with retailer and customer requirements.
- Monitor ready dates, ship windows, cancel dates, delivery schedules, and transportation appointments.
- Coordinate transportation scheduling with customers, carriers, and third-party logistics providers.
- Manage routing guide compliance, transportation requirements, appointment scheduling, and customer-specific shipping standards.
- Support large-volume retail, wholesale, and distribution accounts.
- Maintain routing information and transportation records within NetSuite ERP and Softeon WMS.
- Prepare, review, and maintain shipping, customs, and transportation documentation.
- Resolve routing, scheduling, delivery, and documentation issues.
- Ensure compliance with customer routing guides, shipping requirements, vendor compliance standards, and transportation regulations.
- Assign, prioritize, and monitor departmental workloads and performance.
- Recruit, train, coach, and develop team members.
- Conduct performance evaluations and provide ongoing performance feedback.
- Identify and implement process improvements to improve efficiency, reduce costs, and strengthen service levels.
- Collaborate with Operations, Customer Service, Inventory Control, Planning, and Sales.
What We're Looking For
- Minimum of five (5) years of experience in logistics, transportation, distribution, supply chain, or a related field.
- Minimum of three (3) years of supervisory or management experience.
- Extensive experience with retailer routing processes and portals, including Walmart, Target, or similar major retailers.
- Experience managing transportation, routing guide compliance, appointment scheduling, vendor compliance requirements, and customer shipping standards.
- Experience supporting large national retail, e-commerce, wholesale, or distribution customers.
- Experience utilizing ERP and WMS systems in a manufacturing or distribution environment preferred.
- Strong knowledge of logistics, transportation, distribution, and supply chain operations.
- Strong leadership and employee development abilities.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to manage personnel, priorities, and daily workflow in a fast-paced environment.
- Ability to travel domestically as required.
Benefits
Standard Fiber offers eligible employees a comprehensive benefits package that includes:
- Medical, dental, and vision coverage, with company-paid coverage options available
- Company-paid life, short-term disability, and long-term disability insurance
- 401(k) retirement plan with company Safe Harbor matching contribution
- HSA and FSA options, along with an Employee Assistance Program
If you have the retailer routing experience we're looking for and are ready to lead a logistics team in a fast-paced environment, we encourage you to appl