Royal South Customer Service Assistant

Royal South Toyota is hiring! We are looking for a bright and energetic customer service assistant. If you have experience working in retail or have been told you are a personable person, we would like to meet you! This is an entry-level position that can develop into a career for the suitable person. As our Customer Service Assistant, you will be in our Service Lane and on your feet assisting with greeting our customers, checking them in, answering phone calls, scheduling appointments, parking and retrieving vehicles, checking out customers & other related duties. Please read what Royal South offers and what this position requires below. If you would be a great fit with us and want to start on your career path, please submit your application for us to review.   

Our Benefits include:

• Paid vacation
• Paid holidays
• Health, Dental, & Vision insurance
• Life insurance
• 401K
• Supportive management and surrounding staff
• Rotational schedule Monday through Saturday
• Saturday lunch
• Parts & Service employee discount

Responsibilities include:

• Immediately welcome and appreciate our visiting customers
• Assist our Advisors in daily responsibilities
• Answer incoming phone calls and schedule appointments when needed 
• Communicate clearly and completely with our customers
• Confirm our customer's needs and expectations
• Take care of our customer's vehicle when tagging & driving accordingly
• Use of an iPad and/or phone camera may be needed for customers' vehicles
• A professional and pleasant appearance 
• Working with other departments within our store or our other stores
• Explain all completed work and charges to customers
• Responding to inter-company communications
• Working with other employees to ensure our customers' best experience

Requirements include:

• Dependable and responsible
• Clean driving record
• Listening to directions and learning
• Desire to improve and excel
• Being on your feet and moving throughout the day
• Dealertrack computer experience a plus
• Organizational skills