Runner - Goldie's Tea Time

Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is an iconic luxury destination just steps from Lady Bird Lake, ACL Live, and the city’s best shopping. With expressive interiors by Kelly Wearstler and culinary concepts by McGuire Moorman Lambert Hospitality, the hotel offers 238 design-forward rooms and suites, a rooftop pool, immersive wellness experiences, and menus built around local farms, vibrant produce, and nutrient-rich ingredients. Wellness, design, and culture, seamlessly woven into every stay.

Goldie’s is an intimate cocktail bar on the ground floor of the Austin Proper Hotel & Residences, helmed by Austin locals MML Hospitality. This elegant and vibrant space is perfect for a posh celebration, sophisticated drinks, or a romantic evening out. The focal point of the room is a stunning marble sunken bar, surrounded by plush tweed and velvet seating. Enjoy our rotating seasonal cocktails or experience the art of mixology with a custom-crafted cocktail, tailored to your taste by our expert bartenders. On the weekends, join us for Afternoon Tea from noon to 3pm, before we reopen for cocktails.

Job Summary:

As a Tea Food Runner in Goldie's Sunken Bar, you play a critical role in delivering an exceptional luxury Afternoon Tea experience. Working primarily from the second-floor tea preparation station, you are responsible for preparing hot tea orders, assembling Afternoon Tea presentations, and safely transporting tea service items to Goldie's Sunken Bar. This position requires exceptional organization, urgency, attention to detail, and the ability to work efficiently in a physically demanding environment while maintaining the highest standards of quality, safety, and hospitality.

Essential Job Duties and Responsibilities

• Tea Preparation and Order Execution:
  • Receive Afternoon Tea orders through the designated GroupMe communication system and prioritize orders to ensure timely execution.
  • Prepare hot tea orders accurately according to established recipes and presentation standards.
  • Ensure all tea service components are complete, accurate and ready for delivery before leaving the tea preparation area
  • Monitor tea inventory and communicate supply needs to leadership to ensure uninterrupted service
  • Maintain consistency in tea quality, temperature and presentation throughout service.
• Food Running & Tea Service Support:
  • Safely transport hot tea pots, tea towers and service items from the second-floor kitchen to Goldies Sunken Bar using designated routes.
  • Exercise caution when carrying hot beverages and heavy tea towers to ensure the safety of guests and team members.
  • Deliver Afternoon Tea components promptly while maintaining Proper Hospitality presentation standards.
  • Coordinate closely with Tea Servers and bar staff to ensure seamless execution of each Afternoon Tea service.
  • Assist with replenishing service items and responding quickly to additional tea requests throughout service.
• Bar Support & Dining Area Support:
  • Assist Tea Servers with clearing tables, resetting place settings and maintaining an inviting dining environment.
  • Support the execution of Afternoon Tea service by delivering additional food, beverages, utensils and service items as needed.
  • Assist with opening and closing side work, including stocking, polishing and organizing service equipment.
  • Maintain cleanliness and organization throughout the tea preparation station, service areas and storage spaces
  • Support other Food & Beverage outlets or team members as business needs require.
• Safety & Sanitation Standards:
  • Setup and maintain a clean, organized and fully stocked tea preparation station before, during and after service.
  • Follow all sanitation, food safety, and health department standards when preparing and transporting food and beverages.
  • Regularly clean trays, carts, and any other service items to ensure sanitation standards are met.
  • Properly clean and store tea equipment, service ware and preparation tools.
  • Report equipment concerns or safety hazards to management immediately.
• Collaboration & Team Support:
  • Maintain effective communication with Tea Servers, kitchen staff, bartenders and managers to ensure efficient service.
  • Respond promptly to changing service demands and assist wherever needed.
  • Demonstrate flexibility by supporting teammates during high volume periods.
  • Contribute to a positive, collaborative work environment that reflects Proper Hospitality’s service standards.

Education and/or Experience

• High school diploma or equivalent preferred.
• Previous experience in a food service or hospitality role, such as a busser or runner, is a plus but not required.
• Knowledge of sanitation and safety procedures in a restaurant setting.

Skills/Specialized Knowledge

• Strong attention to detail, particularly when it comes to cleanliness and organization.
• Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
• Ability to stay focused and work efficiently in a fast-paced environment.
• Strong teamwork and willingness to assist others when necessary to ensure smooth operations.

Physical Demands

• Ability to stand and move around the dining room for extended periods.
• Ability to lift and carry up to 50 pounds, including trays, dishes, and supplies.
• Ability to bend, stoop, and reach to clean and organize the dining area.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.