Runner - TAO Restaurant Chicago

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests

• Provides professional and exceptional service

• Delivers and describes all food items to the guests, in a timely manner

• Participates in table maintenance and bussing of excess tableware

• Maintain general cleanliness of stations and the entire venue

• Follow supervisor's instructions, communicate with and support co-workers, and be a team player

• Possesses in-depth knowledge of all food menus

• Required to solicit any allergy or dietary restrictions from each guest and communicate to management.

• Possess knowledge of culinary ticket system

• Complies with Department of Health and company sanitation standards

• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs

• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management, including:

• Stocks station with prescribed items and supplies

• Completes opening duties as assigned or directed

• Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue food runner training

EDUCATION/WORKING KNOWLEDGE:

• 1 year restaurant experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

An artificial intelligence (AI) tool developed and provided by Gofriendshop, Inc. d/b/a Landed, known as the LANDED Platform, is employed in the assessment of applicants for the positions being recruited in order to gauge the following pertinent qualifications or traits:

• The candidate's ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate's fit for this job posting.

The use of AI technology is used to converse with candidates for hourly employment positions, screen based on the position's pre-set criteria, and schedule interviews. The AI system collects and processes personal information from candidate resumes and candidate responses to screening questions. The candidate may ask any questions about the AI tool and how we use it, and/or request an alternative selection process or reasonable accommodation if desired, by emailing the employer directly at careers@taogroup.com.