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RV Dealership Service Advisor

LIBERTY TRAIL HOLDINGS LLC

Valley View, TX

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JOB DETAILS
SKILLS
Communication Skills, Computer Services, Computer Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Documentation, Electricity, Establish Priorities, HVAC, Health Insurance, Leadership, Multitasking, Order Management, Organizational Skills, Plumbing, Repair Orders, Systems Administration/Management, Training/Teaching, Vision Plan
LOCATION
Valley View, TX
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Top Pay for Experience & Performance | Prior RV Experience Required


Liberty Trail RV is growing and looking for a motivated, customer-focused RV Service Advisor to join our team. If you have hands-on RV experience and thrive in a fast-paced service environment, this is an opportunity to advance your career with a dealership that values expertise and rewards high performers.


About the Role


As an RV Service Advisor, you’ll be the primary link between customers and our service department. You will guide customers through the repair process, accurately document concerns, coordinate with technicians, and ensure an exceptional customer experience from start to finish.


Key Responsibilities


  • Greet customers, listen to concerns, and accurately document service needs

  • Communicate repair requirements and timelines clearly and professionally

  • Create and manage repair orders with a high degree of accuracy

  • Coordinate work schedules with technicians to ensure efficiency

  • Provide repair estimates and gain customer authorization

  • Maintain ongoing communication with customers regarding repair status

  • Review completed work with customers and ensure satisfaction

  • Support warranty processing and documentation as needed

  • Promote dealership services and maintain strong customer relationships

What We’re Looking For


  • Previous RV service or RV industry experience is REQUIRED

  • Strong mechanical understanding of RV systems (electrical, plumbing, HVAC, appliances, etc.)

  • Excellent communication and customer-service skills

  • Ability to multitask, prioritize, and stay organized

  • Proficiency with computers and service management systems

  • Positive attitude, professionalism, and a team-first mindset

What We Offer


  • Top pay based on performance and experience

  • Performance incentives

  • A stable, growing dealership environment

  • Supportive leadership that values your experience

  • Opportunities for professional growth and advancement

Schedule


Full-time, regular dealership hours

About the Company

L

LIBERTY TRAIL HOLDINGS LLC

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