Safety and Loss Prevention Supervisor

Guitar Center

Brownsburg, IN

JOB DETAILS
JOB TYPE
Full-time
SKILLS
CCTV, Coaching, Communication Skills, Computer Security, Corporate Policies, Corrective Action, Cross-Functional, Detail Oriented, Distribution Services, Documentation, Emergency Planning, Employee Relations, Human Resources, Interpersonal Skills, Interviewing Skills, Leadership, Lift/Move 50 Pounds, Loss Prevention, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, OSHA, Operational Support, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Procurement Management, Property Maintenance, Purchase Orders, Regulatory Compliance, Risk Management, Root Cause Analysis, Safety Process, Safety Training, Safety/Work Safety, Security Equipment, Shipping/Receiving, Surveillance, Systems Maintenance, Warehousing, Writing Skills
LOCATION
Brownsburg, IN
POSTED
12 days ago

POSITION SUMMARY

 

Maintain the safety, security, and regulatory compliance of the Distribution Center, its associates, and company assets by overseeing daily Loss Prevention and Safety (LP&S) operations. Ensure adherence to OSHA standards, CTPAT requirements, and company policies while driving a culture of safety and accountability. Provide leadership, coaching, and development to LP&S team members to support operational excellence and risk mitigation across the facility.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Ensure compliance with OSHA regulations, CTPAT requirements, and company safety and security policies, including proper documentation and recordkeeping.
  • Investigate workplace accidents and injuries, conducting root cause analysis and implementing corrective actions.
  • Maintain strict confidentiality when handling sensitive information, including investigations, employee matters, and security-related data.
  • Lead and facilitate safety-related trainings and meetings, including new hire orientations, powered equipment certification, driver meetings, and safety committee meetings.
  • Oversee and maintain building security systems, including alarms, badge access, and CCTV surveillance.
  • Conduct internal theft investigations and interviews in accordance with company standards.
  • Audit and maintain Emergency Action Plans to ensure readiness and compliance.
  • Act as a first responder to workplace incidents, ensuring appropriate response and follow-up.
  • Serve as a liaison with third-party vendors, including contract security, alarm systems, CCTV providers, and supply vendors.
  • Manage departmental purchasing processes, including creating, tracking, receiving, and reconciling purchase orders.
  • Supervise, coach, and develop direct reports, including conducting performance evaluations and providing ongoing feedback.
  • Participate in the recruitment, interview, and selection process for LP&S team members.
  • Partner with Human Resources to address employee relations matters related to safety and security.
  • Collaborate with cross-functional teams to ensure adherence to CTPAT guidelines and overall facility compliance.
  • Perform other duties as assigned by the Safety Manager.

EDUCATION AND EXPERIENCE

 

  • High School diploma or equivalent required.
  • 3–5 years of experience in safety, security, or loss prevention required.
  • 2–5 years of supervisory experience with direct reports preferred.
  • Prior experience with powered equipment operation preferred; must be able to obtain certification.

 

SKILLS AND ABILITIES

 

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Strong interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
  • Excellent written and verbal communication skills with strong attention to detail.
  • High level of integrity and ability to handle sensitive and confidential information.
  • Strong knowledge of loss prevention processes, safety practices, and investigative techniques.
  • Experience with internal investigations and interview techniques (e.g., Wicklander or Reid methods) preferred.
  • Ability to exercise sound judgment and make independent decisions in a fast-paced environment.
  • Passion for safety with the ability to influence and educate others.
  • Strong organizational and problem-solving skills.
  • Positive attitude and demonstrated support for company goals.

 

 

PHYSICAL DEMAND AND WORK ENVIRONMENT

 

  • Must be able to lift up to 50 lbs occasionally.
  • Ability to work a flexible schedule as needed and respond to safety or security incidents at any time. Must be open to working weekends and some nights. 
  • Work may involve both office and warehouse environments, including exposure to varying temperatures and moderate noise levels.

About the Company

G

Guitar Center

Guitar Center is a leading retailer of musical instruments, lessons, repairs and rentals in the U.S. With more than 290 stores across the U.S. and one of the top direct sales websites in the industry, Guitar Center has helped people make music for more than 50 years. Guitar Center also provides customers with various musician-based services, including Guitar Center Lessons, where musicians of all ages and skill levels can learn to play a variety of instruments in many music genres; GC Repairs, an on-site maintenance and repairs service; and GC Rentals, a program offering easy rentals of instruments and other sound reinforcement gear. Additionally, Guitar Center’s sister brands include Music & Arts, which operates more than 150 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors and students, and Musician’s Friend, a leading direct marketer of musical instruments in the United States.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1964
WEBSITE
https://www.guitarcenter.com/pages/careers