Safety Operations Coordinator

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Safety Operations Coordinator to join our team.

Job Summary

This role will serve as a key point of contact between clients, safety professionals, and internal teams while providing responsive customer service and helping ensure compliance with safety requirements and company standards. This position can be based in Cincinnati, Ohio, or performed remotely.

Responsibilities

• Recruiting for active projects
• Processing subcontractor invoices and timesheets
• Creating and maintaining weekly payroll submission reports
• Managing new project paperwork and client-required forms
• Assisting with proposal preparation and document formatting
• Coordinating project startup logistics and subcontractor onboarding
• Handling subcontractor questions, requests, and routine communications
• Entering information into client portals and vendor management systems
• Ordering and tracking drug screens and background checks
• Tracking training certifications and expiration dates
• Maintaining subcontractor files and compliance documentation
• Assisting with contract administration and document collection
• Managing project status spreadsheets and reporting
• Scheduling interviews, onboarding meetings, and project kickoff calls
• Coordinating travel arrangements and per diem documentation when required
• Managing general administrative duties and special projects as assigned
• Tracking certificates of insurance (COIs)
• Monitoring subcontractor compliance documents
• Managing safety credential records (OSHA cards, CHST, CSP, etc.)
• Maintaining CRM data and project tracking reports
• Assisting with invoicing and collections follow-up
• Creating project folders and maintaining file organization
• Supporting recruiting with resume formatting and candidate packets

Qualifications

• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills with a strong customer-service mindset.
• Ability to build and maintain positive relationships with clients, safety professionals and internal teams.
• Strong attention to detail and accuracy when managing documentation.
• Ability to work independently in a remote environment while also collaborating effectively with a team.
• Ability to coordinate schedules, track projects, and follow established processes and procedures.

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Values

At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor

Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers' compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.