Saints Ambassador (Seasonal)

Reports To: Fan Experience CoordinatorDirect Reports: NoneFLSA Status: Part time seasonal, hourlyApplication Deadline: Rolling applicationWork Location: Caesars Superdome, New Orleans, LA

Our Mission and Your ImpactThe New Orleans Saints, New Orleans Pelicans, and Laketown Squadron proudly represent the NFL, NBA, and G-League using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values-community, teamwork, celebrating individuality, people first, integrity, and excellence-we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position SummaryThe New Orleans Saints Fan Experience Department is seeking passionate, energetic individuals to join our team as Saints Game Day Ambassadors for the 2026 season. This part-time, seasonal position is essential in providing exceptional customer service to fans attending New Orleans Saints games at the Caesars Superdome. As a Saints Ambassador, you will play a key role in ensuring a world-class experience for every fan.

What You'll Be Doing:

Be the first friendly face fans see upon arrival at the Caesars Superdome, setting the tone for an unforgettable game day experience.Assist the Fan Experience Department with fan relations during all home games for the New Orleans Saints, ensuring a safe and professional event.Build and maintain a deep understanding of the stadium facilities (entrances, ticket scanning, concessions, seating areas, event activations, amenities, etc.) to deliver top-tier service to fans.Proactively monitor key areas throughout the stadium campus, ensuring the safety and enjoyment of all fans and escalate issues through the appropriate channels.Bring a high level of energy and enthusiasm to game day and take pride in representing the Saints organization in every fan interaction.Grow knowledge base week over week and show desire and commitment to improve throughout the NFL season.Perform other duties as assigned to ensure the seamless operation of game day events.

What You'll Bring:

Previous experience in customer service and hospitality is preferred but not required.Must be available to work all Saints home games, as well as additional potential pre-game duties (including playoffs) and other events throughout the season, including all pre-season training sessions and virtual weekly trainings ahead of each game during the season.Outstanding customer service and teamwork skills, with a focus on making each fan feel valued and welcome.A positive, "can-do" attitude with a commitment to professionalism and excellence.Strong work ethic, self-motivation, and dedication to delivering a superior fan experience.Exceptional leadership abilities, interpersonal skills, and the ability to connect with diverse groups of people.Excellent communication skills, with an ability to problem-solve, follow up, and leverage technology effectively.Must be available to work varied work hours.Ability to lift up to 25 pounds as needed.Reliable transportation to and from events.

All Candidates Should Have:

Commitment to community and a people-first mindsetStrong teamwork and collaboration skillsAbility to celebrate individuality and value diverse perspectivesHigh integrity and a proactive, solutions-oriented "winning" mindset