Sales Account Lead

About the Role:

You will:

• Attract and maintain customers. Develop and maintain strong relationships with key customers, serving as the primary point of contact for all sales-related inquiries and activities.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Identify opportunities to expand business with existing key accounts; aligning sales efforts with customer needs and company objectives to drive revenue growth and maximize profitability.
• Proactively engage with customers to understand their business goals, challenges and opportunities and provide solutions to address their needs and drive value.

• Meet or exceed monthly sales goals. Manage sales pipeline and opportunities for key customers, tracking sales activities, forecasting revenue and ensuring timely follow-up and closure of deals.
• Stay informed about industry trends, market dynamics and competitive landscape, providing insights and recommendations to inform sales strategies and tactics.
• Analyze sales reports, tools to establish strategies to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
• Respond to quote submittals, process sales orders, bids, job information packages, and perform all sales functions in accordance with Company policy and procedures.
• Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations and trade shows.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
• Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer's business that might cause a credit risk.

• Support Sales and all Profit Center activities as part of our Profit Center Team.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 2+ years outside sales experience, large account management preferred.

• Able to drive for company business. As a company business driver, you must:
  
  • Be at least 18 years old.
  • Possess a proper and valid driver's license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Extensive knowledge of products sold in the Profit Center

Our ideal candidate will also:

• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
• Be able to build influential relationships and trust with customers and key vendor partners through open and interactive communication.
• Demonstrate the deep product knowledge required to answer customer questions and identify opportunities to upsell or cross sell.

• Develop a consultative mindset to understand our customer's business and personal goals and invest in their success as a trusted advisor.
• Be able to overcome customer objections by recommending profitable solutions, adding value beyond price.
• Be able to interpret financial/sales report data to determine success/failure of plans and to suggest appropriate action to adjust sales plans ensuring success.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Possess excellent communication and listening skills, with the ability to persuade.

• Act in a self-directed manner with the ability to plan and organize effective sales calls.
• Be able to learn to operate warehouse material-handling equipment.
• Be able to learn and operate the computer related systems used to process orders.

• Read, write, speak, and understand English.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.