Administrative Skills, Budget Management, Calendar Management, Communication Skills, Community Support, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Dental Insurance, Diversity, Executive Assistant Skills , Flexible Spending Accounts, High School Diploma, Hospitality and Tourism, Inside Sales, Logistics, Marketing, Materials Management, Microsoft Office, Multitasking, On Site Support, Organizational Skills, Presentation/Verbal Skills, Project Management Software, Project Tracking, Proposal Writing, Record Keeping, Sales, Sales Administration, Sales Management, Sales Proposals, Sales Support, Site Initiation, Sports, Stewardship, Time Management, Trade Show Management, Trade Shows, Travel Industry, Travel Planning, Vision Plan, Willing to Travel, Work From Home, Writing Skills
Job Description
Position Summary
The Sales Administrative Coordinator provides administrative support to the Destination Sales team. Responsibilities include creating bid proposals, coordinating tradeshow and travel logistics, preparing site visit itineraries, and performing administrative tasks to support the sales process.
Essential Duties and Responsibilities
- Communicate with clients, hotel partners, and event venues to provide support in the absence of Sales Managers and maintain progress on bookings
- Serve as the primary contact for sales inquiries generating 50 room nights or fewer, as assigned
- Maintain accurate records in the CRM system, including account updates, activity tracking, meeting profiles, and lead distribution
- Assist with compiling bid proposals, including gathering event history and preparing proposal materials for Sales Managers
- Create and coordinate sales and marketing materials, including presentations, digital collateral, invitations, signage, and related materials
- Assist with tradeshow logistics, including travel arrangements, registrations, scheduling, and shipment of materials
- Coordinate and support sales missions, tradeshows, and in-market events, including on-site support and partner coordination
- Maintain project tracking tools and monitor assigned tasks
- Support the Vice President of Sales with tracking project and partnership activity in the CRM system
- Assist with calendar management, sales follow-up, and client research as needed
- Serve as a liaison between Sales Managers and internal and external partners
- Maintain tradeshow schedules and assist with budget tracking
- Provide administrative support and assist other team members as needed
Qualifications
- High school diploma or GED required; associate degree preferred
- Minimum of 2 years of hospitality industry experience, preferably in a CVB or hotel environment
- Strong written and verbal communication skills demonstrated through professional interactions with clients, partners, and suppliers
- Demonstrated experience managing multiple priorities and meeting deadlines in a fast-paced environment
- Experience supporting administrative or sales coordination functions, including scheduling, logistics, or client support
- Demonstrated experience maintaining accurate records and tracking activity in a database or system using Microsoft Office, CRM systems, and project management tools
Company Description
Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.
Mission
Share a passion for the Richmond Region with the world.
Vision
As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.
About Us
As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.
We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.
We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.
We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.
We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.
We do all of this through a lens of diversity, equity and inclusion.
Values
At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.
- Passion: Intense enthusiasm for our community and its people
- Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
- Integrity: Dynamic culture built upon trust, honesty, and credibility
- Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
- Stewardship: Ambassadors of our destination’s development, image and reputation
- Courage: Doing the right thing and upholding our values
More information: https://www.visitrichmondva.com/partners/about/employment/
Benefits
- Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
- Medical, Dental and Vision Insurance
- Life Insurance
- Short-term and Long-term Disability Insurance
- 401(K) with Company Match
- Direct Deposit
- Bereavement Leave
- Parental Leave
- Paid Holidays
- Paid Jury Duty
- Paid Parking (downtown Richmond location)
- Vacation and Sick Time
- Health Savings Account
- Flexible Spending Account