Our associates celebrate lives. We celebrate our associates.
Help drive sales and increase revenue by providing sales administration and support for market or territory sales team.
JOB RESPONSIBILITIES
Reviews pre-need sales contracts, obtains required documents, verifies information for accuracy and completeness, and ensures compliance with regulations and processes. Updates systems and links documents with contract.
Arranges for warm lead sales meetings with potential customers. Contractually secures meeting space, arranges for food/beverages, orders delivers desired marketing materials, and schedules sales team members to attend. May contact potential customers' to confirm reservation. May set up meeting and materials.
Review sales leads assigned to the Market, assess the customer demographics, and allocate the lead to the applicable location sales team.
Run and export sales reports and forward to applicable Sales Manager for action.
Self manages workload to deliver quality work on time. Consistently applies procedures, regulations, and policies producing compliant and efficient results. Works independently; as needed requests work be peer reviewed for accuracy and improvement. Completes non-routine work applying experience and knowledge of procedures, regulations, and policies; escalates complex and unique issues for guidance. Exhibits accountability for work and behaviors.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements, or cultures. Ensures compliance with local, state, and federal regulations.
Maintains department's standard operating procedures (SOP) and job aids. Requests SOP & job aids peer review. Learns how to document SOPs, appropriate level of detail, and written communication.
MINIMUM Requirements
Education & Licenses
High School Diploma or GED
Experience
At least two (2) years' sales or sales support experience with database/software proficiency
SalesForce.com software experience with Lead Generation module preferred
MindTickle software experience a plus
Demonstrate knowledge and application of regulations
Knowledge, Skills and Abilities
Cognitive ability including reasoning, planning, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by identifying obstacles and exploring alternatives
Knowledgeable in industry and sales acumen
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations across the Market
Professional written and verbal communication skills
Excel skills to independently add formulas, subtotals, and pivot tables to summarize data
Proficient MS Office Suite skills
Postal Code: 35211
Category (Portal Searching): Sales
Job Location: US-AL - Birmingham
Numbers & Facts
Location
Birmingham, AL
Industry
Health Care and Social Assistance
Company Size
10,000 employees or more
Year Founded
1962
About Company
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.