Sales Administrator III

Location: Adairsville, GA
Department: Power Solutions
Status: Full-Time | Non-Exempt

Join the Yanmar Team!

YANMAR America is looking for a highly organized, customer-focused Sales Administrator III to join our Power Solutions team. This role is ideal for someone who enjoys building strong customer relationships, coordinating complex orders, and collaborating across multiple departments to keep business moving.

As a key member of our Sales Administration team, you'll support Account Managers, distributors, and OEM customers by providing timely information on orders, inventory, production, shipping, and forecasting. If you thrive in a fast-paced environment where attention to detail and exceptional customer service are valued, we'd love to hear from you.

What You'll Do

• Serve as a primary point of contact for customers, distributors, OEMs, and Account Managers regarding order status and account support.

• Receive, process, and manage customer purchase orders.

• Coordinate engine shipments and communicate shipping updates.

• Expedite shipments when needed to meet customer requirements.

• Maintain pricing, costs, terms, and conditions within internal systems.

• Prepare and distribute open order reports.

• Allocate products and parts based on inventory availability.

• Issue purchase orders to global headquarters.

• Monitor inventory, perform reconciliations, and assist with periodic physical inventory checks.

• Track sales forecasts and customer projections.

• Partner with Accounting, Logistics, Production, and Shared Services to resolve customer issues related to shipping, billing, accounts receivable, accounts payable, and service support.

• Ensure EPA documentation is completed accurately and on time.

• Support planning, forecasting, and order allocation activities.

• Recommend process improvements that increase efficiency and customer satisfaction.

• Assist management with reporting and analytical projects as needed.

What We're Looking For

We're looking for someone who enjoys solving problems, communicating with customers, and keeping multiple priorities organized.

Preferred Qualifications:

• Bachelor's degree in Business Administration, Marketing, Operations, or a related field, or an equivalent combination of education and experience.

• Six (6) years of experience in sales administration, customer service, order management, supply chain, or a similar role.

• Experience supporting customers within a manufacturing or industrial environment.

• Knowledge of manufacturing, inventory, and supply chain processes.

• Understanding of credit approval and financial processes.

Technical Skills

• Proficiency in Microsoft Office, especially Excel, including:

  • Formulas

  • Pivot Tables

  • VLOOKUP/XLOOKUP

  • Slicers

• Experience with Microsoft Dynamics 365.

• Power BI experience is a plus.

What Makes You Successful

• Exceptional customer service mindset.

• Strong organizational and time management skills.

• Excellent verbal and written communication.

• High attention to detail and accuracy.

• Ability to manage multiple priorities in a fast-paced environment.

• Self-motivated with strong problem-solving skills.

• Collaborative team player who builds positive working relationships.

• Comfortable working with cross-functional and multicultural teams.

Physical Requirements

• Ability to work a full-time schedule in an office/manufacturing environment.

• Ability to navigate throughout the facility as needed.

• Occasionally lift or move up to 20 pounds.

• Regular and reliable attendance is required.

Why Yanmar?

At YANMAR America, you'll join a collaborative team focused on innovation, customer satisfaction, and continuous improvement. We value employees who take ownership, work together, and strive to deliver exceptional service every day.

If you're looking for an opportunity where your organizational skills, customer focus, and attention to detail can make a real impact, we'd love to hear from you.