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Sales Administrator - Japanese Bilingual is a plus

Pasona NA

Pasadena, CA

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JOB DETAILS
SALARY
$45,000–$55,000 Per Year
SKILLS
Accounting, Administrative Skills, Analysis Skills, Billing, Cargo/Freight, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), HVAC, Japanese Language, Marketing, Mathematics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multilingual, Multitasking, Online Marketing, Operations, Order Processing, Pricing, Process Development, Research Skills, Sales, Sales Administration, Sales Operations, Sales Support, Shipping Requirements, Track Customer Issues, Vendor/Supplier Planning
LOCATION
Pasadena, CA
POSTED
Today
Position: Sales Administrator - Japanese Bilingual is a plus

Location: Pasadena, CA | 100% Onsite

Salary: $45-55k/year (DOE)

Working Hours: 8 hours/day, 40 hours/week

Work Hours: 8:30am - 5:30pm

Non-exempt, Full-time

Summary

The Sales Administrator supports daily sales operations.

Main tasks include creating quotes, processing orders, issuing invoices, and assisting customers.

This position works closely with Sales Representatives and management to ensure smooth operations.

The role also supports light digital marketing and research activities.

Key Responsibilities

Sales & Customer Support
  • Create and process quotes (training provided)
  • Process customer orders accurately and efficiently
  • Issue sales orders and invoices
  • Respond to customer inquiries by phone and email (pricing, inventory, product information)
  • Check inventory and update order status
  • Follow up on pending quotes and orders
  • Handle minor order issues or corrections
  • Communicate with vendors regarding delivery schedules and custom specifications
  • Calculate freight and understand shipping requirements
Administrative Support
  • Maintain customer records in CRM/ERP systems
  • Provide general administrative support to the sales department
  • Support sales events and related activities
Marketing Support
  • Assist with digital marketing and SNS activities
  • Conduct light research and analysis
Qualifications
  • 1+ year of experience in sales, customer service, or administrative work preferred
  • Basic knowledge of HVAC products or willingness to learn
  • Strong communication and customer service skills
  • Detail-oriented with strong accuracy
  • Ability to multitask in a fast-paced environment
  • Basic math skills (freight and shipping calculations)
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) or willingness to learn
  • Experience in digital marketing or SNS is a plus
  • Associate degree or higher preferred (Business, Accounting, or Marketing major preferred)

Application Form

About the Company

P

Pasona NA

<p style="color:#cc0000;">We are celebrating 30 years of our business succession in staffing and professional outsourcing in USA!</p> <p><span itemprop="name">Pasona N A, Inc.</span> was established in 1985 as a temporary staffing and full-time placement firm specializing in Japanese companies doing business in the United States. As Japanese companies grew and continually hired new staff during the early nineties, Pasona captured much of the niche market in the US. </p> <p>We are located in 8 cities in the US: New York, Los Angeles, Orange County, San Jose, Houston, Atlanta, Chicago, and Detroit. Please visit our locations or website at <a href="http://www.pasona.com/" mns_rt="Company" target="_blank" itemprop="url">www.pasona.com</a>.</p> Our specialty fields: <ul> <li>Sales and Marketing</li> <li>Office Administration</li> <li>Accounting and Finance</li> <li>IT, Computer Engineering</li> <li>Mechanical/Electrical/Chemical Engineering</li> <li>Translation/Localization</li> <li>Airline and Hospitality </li> <li>Trading, Logistics, and Transportation</li> <li>Legal</li> <li>Human Resources</li> </ul>

INDUSTRY
Business Services - Other
WEBSITE
http://www.pasona.com/

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