Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Exceeded Sales Goal, Interpersonal Skills, Needs Assessment, Performance Metrics, Post-Sales, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Sales, Team Player, Writing Skills
LOCATION
Cleveland, Ohio
POSTED
13 days ago
Position Overview:<\/b> <\/p>
As a Sales Advisor at KTECH, you will play a crucial role in promoting and selling our client's cutting -edge communication products and services. You will be responsible for engaging with potential customers, understanding their needs, and providing tailored solutions to enhance their connectivity and communication experiences. <\/p>
Key Responsibilities:<\/b> <\/p>
Customer Engagement:<\/b> Approach and engage potential customers to educate them about our client's communication products and services. <\/li>
Needs Assessment:<\/b> Conduct thorough assessments of customer needs and recommend appropriate solutions. <\/li>
Product Knowledge:<\/b> Maintain a comprehensive understanding of our client's offerings and stay updated on new products and services. <\/li>
Sales Targets:<\/b> Achieve and exceed sales targets and performance metrics set by KTECH and our client. <\/li>
Customer Service:<\/b> Provide exceptional customer service and ensure a positive customer experience throughout the sales process. <\/li>
Follow -up:<\/b> Maintain regular follow -up with customers to ensure satisfaction and address any post -sale inquiries or issues. <\/li>
Reporting:<\/b> Keep accurate records of sales activities and customer interactions in our CRM system. <\/li><\/ul>
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Requirements<\/h3>
Qualifications:<\/b> <\/p>
Experience:<\/b> Previous sales experience, preferably in the communications or technology sector. <\/li>
Communication Skills:<\/b> Excellent verbal and written communication skills. <\/li>
Customer -Centric:<\/b> Strong customer service orientation and interpersonal skills. <\/li>
Motivated:<\/b> Self -motivated with a results -driven attitude. <\/li>
Team Player:<\/b> Ability to work effectively in a team environment. <\/li>
Tech -Savvy:<\/b> Comfortable with technology and quick to learn new systems and products. <\/li><\/ul>