Customer Experience, Exceeded Sales Goal, Organizational Skills, Retail, Revenue Growth, Sales, Sales Closing Skills, Sales Pipeline, Sales Prospecting, Social Media
Huntington Beach, California
Role Summary
The front line of the member journey. Converts interest into memberships through genuine connection and disciplined follow-up.
Responsibilities
- Drive membership sales through in-person, phone, email, and social media outreach.
- Greet prospects and walk-in guests, deliver studio tours, and present membership options with confidence.
- Follow up with leads and move prospects through the sales pipeline to close.
- Meet or exceed monthly membership and sales goals.
- Provide an exceptional, welcoming experience for every member and guest.
- Address and resolve member concerns, escalating to management when needed.
- Keep the front desk, retail area, and studio space clean, organized, and well stocked.
- Support daily cleaning and operational tasks before, during, and after shifts.