Mike's Bikes is a community focused bike shop with with an international reach. We pride ourselves on providing exceptional hospitality to our neighbors while also being a leading partner to the largest global brands. We are hiring friendly and enthusiastic Sales Advisors to connect with customers and share their love of cycling. If you're driven to make people's lives better and want to do it through your love for bikes, we want to hear from you.
What You'll Do (and Love Doing):
Ask the right questions and actively listen- our goal is to match each customer with their ideal riding experience.
Confidently close sales by connecting customers to the right products for their goals and riding style.
Use our CRM tool to build and manage ongoing customer relationships.
Take initiative to maintain an organized sales floor, manage inventory, and support team operations.
Stay in touch with your customers and build lasting relationships with top-notch service and follow-up.
Training & Growth:
An immersive 2-day onboarding and training class to jumpstart your skills
Ongoing mentorship and support to help further your continued development
Training partnerships with top brands in the outdoor industry
Career Advancement opportunities
Perks & Pay:
Starting pay is $18-$26/hr and includes a bi-weekly bonus potential
Medical and dental benefits available for full-time employees
Paid time off and 401(k) with company matching
Some of the Industry's best Employee discounts and perks
Opportunity for growth within the organization and other sectors of the bike industry
Requirements:
Experience in retail, hospitality, or customer-facing roles is preferred
A working knowledge of bicycles and cycling gear
Confident in using a POS system, CRM tools, and basic office tech like Google Workspace
Competitive (in a good way!) and motivated by clear goals
Comfort with the physical demands of the role: Lifting bikes, moving boxes, and being on your feet for extended periods
Comfortable chatting with customers in person and on the phone
Ready to turn your passion into a career? Apply today and help us keep the wheels turning at Mike's Bikes. We can't wait to meet you!
Numbers & Facts
Location
San Francisco, CA
Industry
Retail
Company Size
100 to 499 employees
Website
http://www.mikesbikes.com
About Company
Mike's Bikes was recently named a “Best Place to Work” by the NorthBay Business Journal and recognized as one of “America’s Best Bike Shops” by the National Bicycle Dealers Association. We push ourselves to be the best of the best and it starts with hiring the right people. Come and check out our award winning company culture and core values.
Mike's Bikes is a growing family of local bike shops operating throughout the San Francisco Bay Area and Sacramento Region, all with a singular purpose—to get more people on bikes. Our company culture is built around the bike—we're both consummate experts and enthusiastic evangelists, and we like to keep it all in perspective with a sense of humor too. Our environment is a place that values fresh ideas and creative thinking in addition to being fast-paced and demanding. Each of our twelve stores dominates its local market and we're now the largest local bike shop in America and the #1 dealer for Specialized. We're proud to have built what we believe is the best family of world-class bike shops you'll find anywhere!
Our staff members will tell you that Mike’s Bikes is a great place to work. We offer one of the most competitive compensation packages in our industry. Pay is based on experience and talent. We offer medical and dental benefits to full-time employees as well as a 401K plan with company matching, and paid vacation time. Mike's Bikes pays all of our employees 10 cents per mile to ride their bikes. Yes, really!
Working for Mike’s Bikes isn’t just a job at a bike shop--it is a career in the bicycle industry. Our employee development path allows for upward mobility from sales, tech, and management in our local shops to opportunities at our brand headquarters. All employees attend the 2-day Mike’s Bikes University to learn our culture, product, and processes—with group rides afterward. Other company-sponsored training includes brand-specific and fitting seminars as well as training to help match bikes perfectly with riders. If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you're passionate about bicycles, you’ll fit right in!