Skills

Coachingunmatched

Customer Experienceunmatched

Customer Relationship Management (CRM)unmatched

Customer Relationship Management (CRM) Systemsunmatched

Customer Support/Serviceunmatched

Inventory Managementunmatched

Point of Sale (POS) Systemsunmatched

Problem Solving Skillsunmatched

Salesunmatched

Sales Closing Skillsunmatched

Training/Teachingunmatched

Up-Sellingunmatched

Description

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Description

Join the Mike's Bikes Crew as a Sales Advisor

Mike's Bikes is hiring friendly and enthusiastic Sales Advisors to connect with customers and share their love of cycling.

We're looking for individuals who are eager to create positive experiences for our customers. No matter your level of bike knowledge, if you're energetic and enjoy helping people, we encourage you to apply.

What You'll Do (and Love Doing):

Ask the right questions and actually listen. We're not just selling bikes, we're matching riders with their ideal riding experience
Confidently close sales by demonstrating how the right bike will help customers reach their cycling goals.
Manage and develop relationships using CRM tool
Ring up sales, help manage inventory, and keep things running smoothly.
Stay in touch with your customers and build lasting relationships with top-notch service and follow-up… We'll teach you how!!

Training & Growth:

Mike's Bikes is always moving, and we love curious minds who are eager to keep learning. You'll get:
An immersive 2-day repair training class to jumpstart your skills
Daily insights from morning huddles and team coaching
Access to our online training platform so you can level up your knowledge at your own pace
Plenty of time each week to learn new skills and stay sharp
Industry leading CRM training
Advancement opportunities

Perks & Pay:

Starting pay is competitive and includes a bi-weekly bonus potential
Medical and dental benefits for full-time employees
Paid time off
401(k) with company matching
On-the-job training and opportunities to grow your career in the bike industry

Entry level candidates can expect to make at least $18/hr plus a bi-weekly bonus potential of $250. With some experience, your pay will be $22 to $25/hr plus $250 bi-weekly bonus potential.

Who You Are:

Adaptable: You thrive in a fast-changing, high-energy environment
Competitive (in a good way!) and motivated by clear goals
A problem solver who is energized by helping people
Physically up for it! Lifting bikes, climbing ladders, and moving around the store is part of the gig
Comfortable chatting with customers in person and on the phone
Handy with tools and able to make small adjustments to bikes and gear
Familiarity with Google Workspace, point of sale (POS) systems, and customer relationship management (CRM) software is a plus!

Ready to turn your passion into a career? Apply today and help us keep the wheels turning at Mike's Bikes. We can't wait to meet you!

About Company

Mike's Bikes was recently named a “Best Place to Work” by the NorthBay Business Journal and recognized as one of “America’s Best Bike Shops” by the National Bicycle Dealers Association. We push ourselves to be the best of the best and it starts with hiring the right people. Come and check out our award winning company culture and core values. Mike's Bikes is a growing family of local bike shops operating throughout the San Francisco Bay Area and Sacramento Region, all with a singular purpose—to get more people on bikes. Our company culture is built around the bike—we're both consummate experts and enthusiastic evangelists, and we like to keep it all in perspective with a sense of humor too. Our environment is a place that values fresh ideas and creative thinking in addition to being fast-paced and demanding. Each of our twelve stores dominates its local market and we're now the largest local bike shop in America and the #1 dealer for Specialized. We're proud to have built what we believe is the best family of world-class bike shops you'll find anywhere! Our staff members will tell you that Mike’s Bikes is a great place to work. We offer one of the most competitive compensation packages in our industry. Pay is based on experience and talent. We offer medical and dental benefits to full-time employees as well as a 401K plan with company matching, and paid vacation time. Mike's Bikes pays all of our employees 10 cents per mile to ride their bikes. Yes, really!   Working for Mike’s Bikes isn’t just a job at a bike shop--it is a career in the bicycle industry. Our employee development path allows for upward mobility from sales, tech, and management in our local shops to opportunities at our brand headquarters. All employees attend the 2-day Mike’s Bikes University to learn our culture, product, and processes—with group rides afterward. Other company-sponsored training includes brand-specific and fitting seminars as well as training to help match bikes perfectly with riders.  If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you're passionate about bicycles, you’ll fit right in!

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