Sales and Business Development Representative

We are seeking a Sales & Business Development Representative for our operations near Brookwood, Alabama. We expect this professional to be a role model for the "Warrior Way" and uphold the highest standards of professionalism, integrity, and teamwork.    

Who We Are:   

All teammates are required to work in a manner that exemplifies the “Warrior Way” - Safer, Accountability, Follow Through, Excellence, Responsibility. Mining positions may be required to work various shifts, rotating schedules, weekends, and holidays as scheduled. We provide a generous compensation and benefits package, including incentive plans, 401(k), paid time off and company paid medical, dental and vision care. 

About the Role:   

Under the guidance and direction of the Chief Commercial Officer, the Sales & Business Development  Representative will support Warrior Met Coal in its objective to achieve the highest value for its coals, to develop and maintain long-term relationships with the world’s best steel producers and to help Warrior Met Coal establish a world class sales and marketing department.   

Job Objectives:

Account Management & Business Development: 

Actively manage key customer relationships, pursue new commercial opportunities, and coordinate the tender/proposal/ negotiation processes with Warrior Met Coal’s valued customers. Actively participate in setting pricing and developing internal processes related to pricing approval.

Strategy: 

Assist in developing and implementing the Company’s annual sales plan, develop and implement its customer segmentation approach and ensure Warrior Met Coal positions itself for long-term success.

Marketing: 

Develop a solid understanding of Warrior Met Coal’s markets and their customer’s markets, monitor industry trends, competitors, and actively prepare all internal marketing materials to support the business. Inform the business on how/when to respond to external forces/opportunities.

Business Process: 

Actively manage Warrior Met Coal's business performance, ensure they operate with robust processes and ensure their commercial objectives are achieved.

Responsibilities:    

Account Management & Sales:

• Develop and enhance key customer relationships.
• Actively seek and develop new commercial opportunities (new customers, new geographies, new markets).
• Responsible for ensuring seamless commercial transactions with Warrior Met Coal’s customers (from bid, to invoice, to delivery, to settling quality penalties and demurrage, to reviewing performance).
• Actively monitor the performance of all customer contracts.
• Develop and implement corrective actions when required.
• Prepare and deliver customer updates and contract performance presentations.
• Responsible for developing all commercial proposals and monitoring active proposals.
• Work closely with all related functions to prepare and review customer contracts, sales orders, proposals, etc.
• Actively participate in all commercial negotiations.
• Prepare customer “next best alternatives” to provide pricing guidance.
• Coordinate root-cause analyses related to customer issues, in conjunction with other relevant team members.
• Actively participate in the scheduling of customer vessels, jointly with our export team in Mobile.

Strategy:

• Ensure the Warrior Met Coal's sales strategy is consistent with its’ corporate strategic objectives.
• Coordinate the development and implementation of annual sales and account plans.
• Coordinate and implement pricing strategy.
• Coordinate the development and implementation of the customer segmentation program.

Marketing:

• Become Warrior Met Coal’s internal subject matter expert on all things marketing and macro-economic related.
• Actively monitor the steel industry and provide the business with timely guidance.
• Actively monitor the global met coal industry and provide the business with timely guidance.
• Maintain an active relationship with industry intelligence providers.
• Maintain an active database of relevant data on the steel and met coal industries.
• Prepare the monthly marketing discussion and supporting material for the Warrior Met Coal's business reviews.
• Monitor the competition.
• Prepare the marketing material for board meetings and business reviews. 

Business Process:

• Actively monitor all sales and marketing related KPI’s.
• Develop and implement corrective actions to ensure Warrior meets its business objectives.
• Provide the business with pricing and sales volume forecasts.
• Assist in preparing sales-related material for internal business reviews and board meetings.
• Actively participate in STIP meetings.
• Support the team’s efforts in improving the management and reporting of inventory.

Travel Requirements:

• Will require up to 50% international travel to visit customer sites and or participate in industry conferences.

Additional Functions:

• May be asked to support other team members or functions at certain times, like Transportation, Quality and Contract Management.
   

Who You are:   

• Minimum 5 years experience in mining, manufacturing, or commercial sales/logistics preferred.
• Bachelor's degree in engineering, business, or finance preferred. 
• Excellent communication skills to enhance interaction with international customers and internal teams including operations, finance, accounting, logistics, and inventory management professionals.
• Advanced skills in using the Microsoft suite of applications.
• Proactive and able to handle several priorities at the same time.
• Personal and professional characteristics that reflect Warrior Met Coal's Core Values.
• Ability to work independently and display a professional demeanor at all times while representing Warrior Met Coal. 
• Demonstrated knowledge of steel and met coal industries preferred.
• Understanding of supply and demand fundamentals and commodity sales strongly preferred.
• Ability to identify customer needs and monitor industry trends in order to convert them into strategic insights for Warrior Met Coal.

Strategic Thinking:

• Ability to think long term and devise actions to ensure future success.
• Creative thinker, able to generate original and mutually beneficial proposals to Warrior Met Coal’s value customers.

Interpersonal Behavior:

• Highly resilient, results-driven mentality.
• Ability to establish credibility with customers by demonstrating professional competency and personal integrity.
• Polished professional, with ability to present to both internal and external stakeholders, and to all levels.
• Approachable, collaborative, and receptive with the willingness to inspire others. Ability to work well in a team environment and within a complex framework.
• Ability to achieve objectives by focusing on outcomes and influencing others to deliver results.
• Ability to deliver unbiased and transparent results while retaining trust and credibility with Company partners.
• Elevated self-awareness and emotional intelligence.
• Intellectual curiosity.
• Strong cultural awareness and sensitivity with particular regard to international communication and customs.
• Visible commitment to self-development and growth.

Environment and Safety      

• Ensure adherence to State, Federal and Company workplace policies and standard work procedures for risk identification, risk assessment and risk control.   

• Maintain a high level of Safety performance through effective communication, monitoring, and revision of standard work procedures.   

• Identify and report safety risks, accidents, incidents, injuries, and property damage at the workplace.   

• Attend and participate in all scheduled safety meetings and training.   

• Ensure adherence to environmental policy, work standards, management plans and regulatory obligations and requirements.     

Physical Requirements    

• Sitting: Being able to sit at a computer for extended periods 
• Lifting: Being able to lift up to 10 pounds occasionally or a negligible amount frequently 
• Repetitive motion: Being able to move the hands, wrists, and/or fingers substantially 
• Visual acuity: Having close visual acuity for reading, preparing data, and viewing a computer terminal 
• Walking: Being able to walk short distances 
• Noise: Working in moderate noise 
• Confined spaces: Working in a confined area 
• Environmental factors: Being exposed to environmental factors that could stress or pressure the worker 
• On occasion it may be required to accompany guests in or around mine sites.