Sales & Membership Coordinator FitWise Pilates, Mill Valley, CA
At FitWise Pilates, were more than just a studiowere a wellness destination where people come to feel stronger, healthier, and more connected. Our mission is to empower our community through mindful movement, and were looking for a Sales & Membership Coordinator whos as passionate about people as they are about Pilates.
This role is perfect for someone who thrives in a client-focused, high-energy environment, and whos excited by the challenge of growing a membership base while delivering exceptional service. If you're a natural conversationalist, goal-oriented, and highly organized, wed love to meet you.
What Youll Be Doing
Sales & Lead Conversion
- Make 50+ outbound calls per day to engage prospects and reconnect with former clients
- Book intro classes, private sessions, and consultations to drive membership growth
- Clearly and enthusiastically communicate the benefits of Pilates and membership options
- Confidently address objections and tailor your message to each individuals needs
- Manage lead activity and conversion tracking in MindBody CRM
Client Onboarding & Retention
- Create warm, lasting first impressions for every new client
- Ensure new members feel comfortable, supported, and welcomed
- Proactively monitor engagement and reach out to keep clients inspired and on track
- Build strong relationships that lead to referrals and long-term loyalty
Studio Operations & Administrative Support
- Open and close the studio on weekends with consistency and attention to detail
- Maintain a clean, organized, and inviting environment that reflects our brand values
- Support local marketing efforts, events, and community partnerships
- Professionally manage calls, emails, and scheduling inquiries
What You Bring to the Team
- Sales-First Mindset: You love converting leads and exceeding goals
- Experience in Boutique Fitness: Pilates or group fitness knowledge is a strong plus
- Strong Communication: Confident on the phone, polished in person, and clear in writing
- Tech-Savvy: Comfortable with CRM tools (especially MindBody)
- Solutions-Oriented: Quick thinker with a focus on delivering great client experiences
- People-Person: High energy, approachable, and genuinely passionate about connection
- Weekend Availability: Must be available Saturdays and Sundays from 7/8am2pm, with flexibility for additional shifts
Why Join FitWise?
- Competitive Pay: $20$28/hour based on experience, plus commission opportunities
- Growth Potential: Be part of a supportive, career-focused team
- Fitness Perks: Enjoy complimentary Pilates classes to stay inspired and strong
- Positive Culture: Work in a space where wellness, professionalism, and community thrive
If you're passionate about sales, wellness, and building meaningful relationships, this is your opportunity to make a real impact. Help us grow the FitWise communitywhile growing your own career.
Apply today and bring your energy, expertise, and heart to FitWise Pilates!