BlueStar is a leading global solutions-based distributor of point-of-sale, bar-coding, data collection, radio frequency identification (RFID), and wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers.
Job Description
BlueStar is seeking an energetic and motivated Sales Assistant to support our multi-state West Coast Territory based in Laguna Hills, California. This position plays a key role in supporting the sales team and delivering exceptional service to our reseller partners.
Essential responsibilities include
Process customer orders, quotes, and order tracking requests accurately and efficiently
Handle inbound customer inquiries and provide timely support
Communicate product information and solutions to customers in a clear and professional manner
Collaborate with internal departments including sales, credit, billing, order entry, returns, technical services, purchasing, and marketing
Learn and maintain knowledge of emerging technologies related to Auto ID scanning, POS hardware, digital signage, and mobility computing
Support reseller partners with product selection and general sales assistance
Utilize Oracle Order Management and CRM systems to manage customer accounts and transactions
Qualifications and Experience
Experience in distribution and/or channel sales environments preferred
Experience within the Auto ID scanning, POS, digital signage, or mobility marketplace is highly desirable
Familiarity with products from Zebra, Honeywell, Datalogic, Posiflex, Elo, Samsung, Sharp, Philips, HP, Epson, Star, and Citizen is a plus
Oracle Order Management and CRM experience preferred
Associate degree or equivalent work experience
Excellent customer service, communication, and negotiation skills
Strong organizational skills with high attention to detail
Proficiency in Microsoft Office and related software applications