Job Summary: This hybrid role supports both sales objectives and operational logistics, ensuring efficient product movement and excellent customer service from order placement to final delivery, optimizing the entire supply chain process. This position is ideal for someone who is highly organized, detail-oriented, comfortable communicating with customers and vendors, and able to keep multiple priorities moving at once.
Key Responsibilities:
Answering inbound sales and administrative calls
Acting as a key liaison between sales, customers, and operations for efficiency
Supply chain management, involving tasks like managing and working with clients
Assist sales team with client management, proposals, presentations, utility company rebates, and follow ups
Maintain accurate client and sales data in the CRM system
Act as a liaison between clients and the sales team
Manage KPIs and all sales data by reps, dealers, market segments, etc
Coordinating shipments
Shipping
Tracking
Documentation
Updating customers
Resolving any logistical issues
What we're looking for:
Strong organizational and time-management skills
Excellent attention to detail
Strong written and verbal communication skills
Comfortable working with customers, vendors, and transportation companies
Proficiency with Microsoft Office, particularly Excel
Ability to learn manufacturing processes, products, and systems quickly