Sales Assistant

Why Join Lamons?Lamons offers a collaborative work environment, competitive benefits, and opportunities for professional growth. Join a team committed to quality, innovation, and delivering exceptional service to our customers.What We Offer

• Compensation: $21 per hour - $24.50 per hour based on experience
• Comprehensive benefits package
• 401(k) with company match
• Paid time off and company holidays
• Career growth opportunities
• Stable, full-time employment

Job SummaryThe Sales Assistant provides administrative and operational support to the Branch and Sales team by processing customer orders, maintaining accurate records, preparing documentation, and assisting with day-to-day branch operations. This position helps ensure efficient order processing, inventory accuracy, customer satisfaction, and effective communication between customers and internal departments.Job Duties and Responsibilities

• Processes customer orders in SyteLine by entering orders, verifying information, checking inventory availability, and generating reports to support daily operations.
• Prepares and processes sales and operational documentation, including NCRs, CARs, RMAs, credit memos, and daily return logs.
• Assists with month-end closing activities by verifying system information and preparing required reports prior to closing.
• Researches, adjusts, and reconciles inventory discrepancies, including cycle count variances and negative inventory balances.
• Assists with vendor and customer account reconciliations by processing cost adjustments, credit memos, and RMAs.
• Coordinates vendor invoices by submitting documentation for timely payment and responds to vendor payment inquiries.
• Supports the resolution of accounts receivable issues, including billing discrepancies and invoice validation.
• Maintains accurate customer records and other sales-related documentation within company systems.
• Generates standard SyteLine reports and performs routine system error processing.
• Maintains accurate electronic records by scanning and filing documents within the company's recordkeeping system.
• Maintains visitor logs, safety cards, and other documentation required for branch and visitor access.
• Schedules meetings and conference calls as requested.
• Responds to customer inquiries by providing general support and escalating issues to the appropriate department when necessary.
• Performs other duties as assigned by the Branch Manager.

Skills

• Proficient in Microsoft Word, Excel, and Outlook.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Professional phone etiquette and customer service skills.
• Strong attention to detail with the ability to prioritize multiple tasks.
• Accurate data entry and keyboarding skills.
• Problem-solving and conflict resolution skills.
• Ability to maintain confidential information.
• Ability to learn and effectively use SyteLine ERP and other company systems.

Education

• Required: High school diploma, GED, or equivalent.
• Preferred: Associate's degree in Business Administration or a related field.

Work Experience

• Required: One (1) year of customer service, administrative support, or office experience, preferably in a manufacturing, industrial, or service environment.

Physical Requirements

• Must be able to communicate clearly and effectively.
• Must have visual acuity to review documents and enter data accurately.
• Must be able to occasionally lift and move office materials weighing up to 20 pounds.

Powered by JazzHR