Budgeting, Communication Skills, Customer Experience, Electronics, High School Diploma, Legal, Multilingual, Order Picking/Packing, Organizational Skills, Point of Sale (POS) Systems, Product Merchandising, Product Pricing, Product Shipments, Retail, Retail Sales, Sales, Spanish Language, Team Player, eCommerce Sales
Bilingual Sales Associate
We are seeking a friendly, motivated Bilingual Sales Associate who enjoys working with people and creating a positive shopping experience. This role focuses primarily on jewelry sales, while also assisting guests with electronics, tools, and other merchandise. The ideal candidate is welcoming, dependable, and excited to help guests find the perfect item while contributing to store sales goals. If you enjoy building relationships and working in a fast-paced retail environment, this position is for you.
Essential Duties and Responsibilities:
- Greet guests warmly and create a welcoming store experience.
- Assist guests in selecting jewelry and merchandise that fits their needs and budget.
- Educate guests about jewelry basics such as gold quality, diamonds, and gemstones (training is provided)
- Promote Karat Rewards, Trade-In and Jewelry Trade-Up programs to encourage repeat visits.
- Support high-value and special occasion sales with confidence and professionalism.
- Help maintain clean, organized, and attractive jewelry displays and sales cases.
- Ensure all merchandise is properly tagged and priced.
- Assist with restocking, rotating, and merchandising product on the sales floor.
- Work with team members to meet daily and weekly sales goals.
- Assist the Web Sales Specialist with packaging, shipping, and preparing items for online listings.
- Follow company policies related to safety, security, and guest service.
- Participate in ongoing training to improve product knowledge and sales skills.
- Perform other duties as assigned by management.
$20.00-$24.00 per hour
Qualifications:
Formal Education and Experience Requirement:
- High School Diploma or GED
- Bilingual required – preferably Spanish
- Retail or customer experience preferred
Knowledge:
- Friendly and approachable personality
- Strong communication skills in both languages
- Comfortable discussing product features and pricing
- Basic computer and POS system knowledge
- Team-oriented and dependable
- Willingness to learn about jewelry and merchandise
Physical Requirements:
- Stand or sit (stationary position) 20% of day
- Walk (move, traverse) 80% of day
- Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
- Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
Lifting Requirements:
- Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects
PAL Management, Inc. offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), short- and long-term disability, subject to the eligibility requirements for each benefit plan.
PAL Management, Inc. is an Equal Opportunity Employer/Veterans/Disability.
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Pawn America
We consider ourselves recyclers. After all, that’s our business—recycling merchandise that otherwise might be thrown away. Also, we deal in NO adult material; it’s not our culture. We refuse to make anyone uncomfortable shopping in our stores. Pawn America is a family experience, with something for everyone. Our top products are jewelry, consumer electronics, musical instruments, tools, recreation items, art and collectibles, DVDs (including box sets), video games, tablets, laptops and much more.
We’re active in the communities we serve, and our outreach programs have won the Jefferson Award for Corporate Philanthropy. It isn’t a chore; it’s a joy. “We GET to do this,” Pawn America founder Brad Rixmann has said more than once. We have worked with the Boys & Girls Clubs, developed the Kids Feeding Kids program, created Heart of the City: A Run to Remember 10K/5K/1K to benefit Kids Feeding Kids and the Boys & Girls Clubs of the Twin Cities and Rochester, helped organize the Hennepin County Sheriff’s Foundation, supported the Fairview Hospital Transitional Care Unit (where Brad has been known to play Santa), and more. We support our troops around the world, regularly sending care packages to those stationed so far from home. “Nobody,” we like to say, “gives back like we do.”
We believe in looking forward, always finding ways to improve. We choose locations in thriving areas of a community, where every retailer wants to be. We want our neighbors to be glad we moved in. We want to be seen as part of the community’s bright future.
We work diligently to change existing stereotypes. Hollywood has created negative images of pawnshops. We operate in the real world. Everyone has to win in every transaction. We communicate clearly with customers so everyone understands how things work, and what they are getting. We remain transparent by reporting to authorities, communicating with local detectives almost daily, keeping a watchful eye on what comes into our stores. Any stolen items are returned to their owners.
You can trust Pawn America. We’re here to stay because we do things right.
100 to 499 employees
https://www.pawnamerica.com