We're looking for a results-driven team member who thrives in a fast-paced retail environment and enjoys connecting with customers on the sales floor. This role is ideal for someone who loves helping customers find the right products, delivering great service, and contributing to a team that consistently meets sales goals.
If you enjoy building relationships with customers, creating positive shopping experiences, and being part of a high-energy team - we'd love to meet you.
What You'll Do
Support Sales & Customer Engagement
Engage customers with a welcoming and helpful approach to create a positive shopping experience
Assess customer needs and offer personalized product and styling recommendations
Contribute to achieving individual and store sales goals
Build customer relationships through strong service and follow-up when appropriate
Identify opportunities to cross-sell and suggest additional products to enhance each purchase
Use product knowledge to confidently explain features and benefits
Create a Great In-Store Experience
Maintain a clean, organized, and visually appealing sales floor
Assist with merchandising and product replenishment
Support fitting room and customer service needs during busy periods
Help ensure the store remains inviting and ready for customers
Support Store Operations
Assist with stocking, inventory organization, and backroom tasks
Follow store policies and procedures to support efficient operations
Work collaboratively with teammates to meet store goals
What You Bring
Previous retail or customer service experience preferred
A friendly, customer-first mindset
Strong communication and interpersonal skills
Ability to work in a fast-paced team environment
A positive attitude and willingness to learn
Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree
Part Time: 5hrs, or more as needed.
Retirement Plan (401k)
Paid Time Off ( & Public Holidays)
Training & Development
Casual working environment
Wellness Resources
50-75% employee discount
Pay Range: $18 - $19 hourly rate
Numbers & Facts
Location
Walnut Creek, CA
Salary
$18–$19 Per Hour
Skills
Appleunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Interpersonal Skillsunmatched
Meet Sales Quotaunmatched
Mentoringunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Product Merchandisingunmatched
Retailunmatched
Retail Salesunmatched
Salesunmatched
Sales Supportunmatched
Secondary Schoolunmatched
Service Deliveryunmatched
Shipping/Receivingunmatched
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