Sales Associate - Chico's

Chico's FAS Inc

Springfield, IL

JOB DETAILS
SALARY
$15–$18.75 Per Hour
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Employee Assistance Plan, Establish Priorities, High School Diploma, Lift/Move 50 Pounds, Loss Prevention, Medical Genetics, Meet Sales Quota, Military, Multitasking, Operational Support, Organizational Skills, Pricing, Problem Solving Skills, Profit & Loss, Retail, Sales, Sales Communications, Sales Promotions, State Laws and Regulations, Team Player
LOCATION
Springfield, IL
POSTED
30+ days ago

POSITION OBJECTIVEThe Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do and believe that with our teams we are the most amazing place to work learn and growFUNCTIONAL RESPONSIBILITIESDrive for Results • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Maintains knowledge of current sales and promotions maintains pricing and visual standards. • Maintains standards in merchandise handling presentation loss prevention and all other duties as directed by Management. • Participates in visual directives including monthly store sets and sales floor maintenance.Customer Experience • Promotes the Most Amazing Personal Service MAPS principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience remaining current on policies regarding payments coupon acceptance returns and exchanges security practices. • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. • Signs up clients for reward program. • Builds and maintains a solid customer following through clienteling and wardrobing. • Knows current product fit and style assortment offerings in store and on-line. • Maintains consistent client communication through utilization of our clienteling tools Style Connect and Customer Book.Operational Excellence • Supports replenishment activities that keep the store full and abundant. • Assists with locate fulfillment. • Assists with visual directives including floor sets window changes visual presentations signage placement etc. as directed. • Assist with boutique cleanliness and organizationTeamwork and Growth • Promotes an inclusive collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. • Other duties as assigned.This position may be found in multiple brands. Some duties may vary from brand to brand.COMPETENCIES • Culture • Living the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus Instilling Trust Driving Engagement and Delivering Results with High Performance. • Manages Complexity • Making sense of complex high quantity and sometimes contradictory information to effectively solve problems. • Plans and Aligns • Planning and prioritizing work to meet commitments aligned with organizational goals. • Organizational Savvy • Maneuvering comfortably through complex policy process and people-related organizational dynamics. • Courage • Stepping up to address difficult issues saying what needs to be said.QUALIFICATIONS • High School diploma or equivalent • Retail or sales experience preferred • For the following states AZ GA ID IL KS MS MO MT ND NV OK SD TX UT and VA must be 16 years of age or older • For all other states must be 18 years of age or older • Excellent communication skills • Excellent customer service skills • Able to learn or adapt to technology provided by the company • Strong organizational skills and ability to multi-task in a fast-paced environment • Able to communicate with customers Associates and Management • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule including nights weekends and holidays is requiredPHYSICAL REQUIREMENTS • Constant WalkingStanding- 67-100 of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33 of 8-hour shift • Frequent Climbing- 34-66 of 8-hour shiftThe wage range for this position is 15.00 to 18.75. Successful candidates wage rates will be determined based on their individual qualifications for the position.Our part time associates are eligible to participate in the Companys employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.0419 - The GablesChicos FAS Inc. is an equal opportunity employer. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy childbirth and related medical conditions lactation genetic information gender sexual orientation gender identity or expression military service veteran status or any other category protected under federal state or local law.

About the Company

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Chico's FAS Inc