Sign upLog in
Sales Jobs in Cincinnati, OH

Sales Associate

trak group

Cincinnati, OH

Apply
JOB DETAILS
SKILLS
Accounting, Administrative Skills, Billing, Business Operations, Business Solutions, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Establish Priorities, Identify Issues, Inside Sales, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Order Delivery, Order Management, Order Processing, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Sales, Sales Support, Supply Chain, Team Player, Telephone Skills, Time Management, Vendor/Supplier Relations, Warehousing, Writing Skills
LOCATION
Cincinnati, OH
POSTED
2 days ago

Sales Associate

Setting/Hours: Hybrid - 2 Days Remote | Full-time

Join trak group in partnering with a growing client in Cincinnati, Ohio that’s expanding its Shared Services team. 
Position Summary
We are seeking a customer-focused Sales Associate to support order management, procurement, and customer service activities within a collaborative industrial distribution environment. This role works closely with Inside Sales, Purchasing, Accounting, Warehouse, suppliers, and customers to ensure accurate order processing, timely product delivery, and exceptional customer service. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where collaboration and problem-solving are essential.
Key Responsibilities

  • Manage and prioritize customer orders to ensure timely and accurate order entry.

  • Process customer purchase orders and coordinate procurement activities to fulfill customer requirements.

  • Monitor and expedite customer orders and supplier purchase orders to meet delivery commitments.

  • Troubleshoot order, supply chain, and delivery issues while coordinating resolutions with suppliers and internal teams.

  • Partner with Accounting on new customer setup, credit/rebill requests, invoicing questions, and order-related issues.

  • Process orders from individual and shared team queues while maintaining high levels of accuracy.

  • Communicate with customers, suppliers, and internal departments regarding order status, delivery updates, and issue resolution.

  • Build and maintain strong working relationships with supplier customer service teams and internal stakeholders.

  • Monitor and respond to shared team inboxes to support customer inquiries and order processing.

  • Collaborate with the Inside Sales team to proactively identify and resolve potential order delays or customer concerns.

  • Assist with office administrative duties, including answering phones, greeting visitors, coordinating meetings, and supporting daily office operations.

  • Utilize ERP/business systems to accurately manage order processing and customer information.
Qualifications

  • Some college coursework or equivalent combination of education and relevant work experience.

  • Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.

  • Excellent written and verbal communication skills.

  • Customer-focused with strong interpersonal and relationship-building abilities.

  • Collaborative team player with a proactive approach to problem-solving.

  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.

  • Experience using ERP or business operations software.

  • Previous experience with IFS ERP software is a plus.

  • Preferred experience of 2–4 years supporting customers, purchasing, accounting, vendors, or order management functions.
Ideal Candidate Profile

  • Detail-oriented professional who enjoys providing exceptional customer service.

  • Strong multitasker capable of managing competing priorities while maintaining accuracy.

  • Effective communicator who builds positive relationships with customers, suppliers, and internal teams.

  • Self-motivated problem solver who proactively addresses challenges and follows through on commitments.

  • Adaptable team player who thrives in a collaborative, office-based environment and is eager to learn and grow within the organization.






If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

About the Company

t

trak group

trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.

trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.

Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1972
WEBSITE
http://www.trakcincy.com/

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Sales Manager Jobs in Cincinnati, OHSales Representative Jobs in Cincinnati, OHSales Professional Jobs in Cincinnati, OHSales Consultant Jobs in Cincinnati, OHOutside Sales Representative Jobs in Cincinnati, OHSales Associate Jobs in Avondale, OHSales Associate Jobs in Saint Bernard, OHSales Associate Jobs in Florence, KYSales Associate Jobs in Hamilton, OH