Administrative Skills, Compensation and Benefits, Conflict Resolution, Customer Support/Service, Hospitality and Tourism, Identify Issues, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Retail, Sales, Time Management, Trademarks
Bring your outgoing, fabulous personality! You take care of clients, we take care of you. Our employees love being a part of our team!
Drybar is an upscale blow-dry salon, and our tagline says it all: No cuts. No color. Just blowouts. Drybar Fairfax Corner is seeking a professional, friendly, and highly organized Front Desk Representative. The ideal candidate will manage the reception area, provide administrative support, and ensure a welcoming environment for our clients. You will be responsible for creating a positive first impression and assisting with various office tasks in a timely manner. WEEKEND WORK REQUIRED.
Sales Associate / Customer Service Representative Benefits:
Competitive compensation plan with potential to make $23 to $27 per hour based on performance
Free monthly service
Membership sales bonus
401k, with employer matching benefit
Retail products discount
Ongoing training
Sales Associate / Customer Service RepresentativeQualifications:
Experience providing over-the-top, amazing hospitality and customer service is essential
Enjoys communicating with clients and creating memorable experiences
1+ years experience in a fast-paced, customer service-centric environment (hospitality industry, customer service representative, store associate, or similar position)
Experience with Point-of-Sale Systems strongly preferred
Resolves conflict - ability to de-escalate tensions and navigate disagreements with composure to reach a mutually acceptable outcome
Maintains professional demeanor under pressure - able to understand a customer's frustration and remain calm, especially in difficult situations
Ability to multitask with ease and independently troubleshoot problems
Frequently required to stand and/or walk for duration of 6-8 hour shifts
High school diploma or equivalent
Drybar follows all applicable federal, state and local laws regarding background checks