General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
•* Provide a positive representation of Johns Island Ace.
•* Proactively assist customers in solving problems.
•* Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
•* Possess a friendly outgoing demeanor; work well with customers as well as associates.
•* Ensure all pages and calls are answered promptly, courteously and effectively.
•* Forward any customer complaint that cannot be handled to a member of management.
•* Possess strong product knowledge and knowledge of store layout and location of products.
•* Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
•* Assist in creating a positive, professional and safe work environment.
•* Assist with receiving, checking in and stocking of merchandise throughout the store.
•* Assist with maintaining back stock levels.
•* Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
•* Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
•* Assist with merchandise resets through the store.
•* Provide assistance to Department Specialists, i.e. price changes, special orders.
•* Ensure signage is current throughout the store.
•* Operate forklift with proper training.
•* Communicate any Store Support Center issue to General Manager for follow up.
•* Communicate any merchandising, cost control or sales idea to General Manager.
•* Participate in store meetings.
•* Be professional in appearance and actions.
•* Perform all other duties as assigned.
Work schedule
- 8 hour shift
- Weekend availability
Benefits
- Paid time off
- Employee discount
- Other