Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients, peers, and management
Develop business driving initiatives, contests and events
Handling customer's repairs and advising clients about best fit of pieces
Experience & Key Competencies:
Minimum of two years' experience in retail environment - luxury experience preferred.
Full understanding of specialty retail, including how to effectively clientele.
Computer skills including operation of retail point of sale system, Word, Excel and email.
Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
A positive, outgoing, high energy personality that is entrepreneurial and sales focused.
Versace is an equal employment opportunity employer. Versace's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
Local Minimum Wage up to 35.00 USD
Numbers & Facts
Location
Beverly Hills, CA
Skills
Business Developmentunmatched
Communication Skillsunmatched
Computer Operationsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer/Client Researchunmatched
Data Collectionunmatched
Develop and Maintain Customersunmatched
Entrepreneurshipunmatched
Exceeded Sales Goalunmatched
Follow Throughunmatched
Maintenance Servicesunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Performance Metricsunmatched
Point of Sale (POS) Systemsunmatched
Retailunmatched
Retail Operationsunmatched
Returns Processingunmatched
Salesunmatched
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