DelRicht is seeking a Sales Associate to help interested patients access clinical trial opportunities. This is an exciting career-change opportunity for tech-savvy retail leaders who want to apply existing customer service, sales, and leadership experience in a new context. In this on-site, phone-based role, you'll follow up with warm leads (no cold calling!) and guide patients through the first steps of their clinical trial journey.
Why DelRicht
DelRicht Research is a fast-growing clinical research company committed to connecting patients to innovative treatment options and supporting the development of new medications and medical devices. Recognized as a Top Workplace in 2023, 2024, 2025, and 2026, we're Moving Medicine Forward in 33 clinics across 18 states—and growing! Energetic and collaborative, our team maintains a high standard while executing meaningful work. We offer clear growth opportunities for professional development, making this an ideal next step for retail leaders ready to bring their sales skills into a new industry.
What You'll Do
- Maintain a high volume of calls to patients to assess eligibility, answer questions, and explain study requirements. Our marketing and outreach efforts generate warm leads—no cold calling!
- Use the consultative sales, relationship-building, and customer service skills you developed in retail to help patients understand clinical trial opportunities.
- Schedule qualified patients for initial clinic visits and follow up throughout their journey.
- Handle patient calls and partner with clinic and recruitment teams to meet enrollment goals.
- Learn and confidently use new technology and systems to manage patient outreach and follow-up.
What You'll Bring
- 1+ year of experience in a customer-facing sales role; retail supervisors and managers are strongly encouraged to apply.
- A bachelor's degree is strongly preferred.
- Comfort learning and using new technology and systems.
- Compassionate, people-focused communication skills.
- A self-motivated, coachable, and organized approach.
- Strong attention to detail and the ability to manage multiple priorities.
How We Work: DelRicht Research's Core Values
- Production: We deliver on our promises, take action, and solve problems proactively.
- Humility: We support each other, bring enthusiasm, and embrace change.
- Consistency: We value accuracy, persistence, and staying calm under pressure.
Compensation and Benefits
- Base rate: $16.00–$18.00 per hour, plus uncapped commission paid biweekly. Average first-year earnings are approximately $46,000–$54,000, with significantly higher earning potential based on performance.
- Health, dental, and vision insurance.
- Paid time off that grows throughout your career with DelRicht.
- 401(k), including discretionary match/profit sharing.
Role Details
- Job type: Full-time
- Location: On-site in New Orleans, LA
- Schedule: Monday through Friday, with rotating Saturday coverage required
DelRicht is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.