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Skills
Customer Experienceunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Health Insuranceunmatched
Operationsunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Quality Controlunmatched
Retail Salesunmatched
Salesunmatched
Sales Operationsunmatched
Sales Presentationunmatched
Sales Supportunmatched
Shipping/Receivingunmatched
Time Managementunmatched
Tuition Feesunmatched
Description
Benefits:
401(k)
Competitive salary
Employee discounts
Health insurance
Paid time off
Tuition assistance
Job Summary We are looking for a polished, detail-oriented Showroom Coordinator to be a primary presence on our sales floor. This individual will play a key role in supporting the client experience—from first impressions to follow-up—while also assisting with daily operations and quality control behind the scenes.
Responsibilities
Greet and assist clients on the showroom floor, offering exceptional service and product knowledge
Support the sales team with presentations, client inquiries, and daily showroom needs
Manage and track incoming and outgoing jobs, custom designs, and repairs
Perform quality control checks before items are delivered to clients
Assist George with client communication, follow-ups, and special orders
Help organize showroom merchandise, inventory updates, and store displays
Coordinate shipping, handling, and secure packaging of client orders
Maintain communication with vendors, jewelers, and team members to ensure timely job flow
Qualifications
Prior retail sales experience in luxury or fine jewelry
Warm, professional demeanor with a passion for client service
Strong attention to detail, time management, and organization skills
Comfort navigating both sales and operational tasks
Knowledge of jewelry production, repairs, and terminology
Familiarity with point-of-sale and inventory systems; GIA certification is a plus