JOB SUMMARY: The sales associate position is responsible for maintaining customer service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all company policy/store standards.
ESSENTIAL DUTIES AND RESPOSIBILITIES:
Ensure each customer receives outstanding customer service by providing a customer friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
Maintain an awareness of all product information, merchandise promotions, test merchandise, advertisements and donations.
Assist in floor moves, merchandising, display maintenance and store housekeeping.
Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
Accurately and efficiently complete all sales transactions and maintain proper cash and POS registers.
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; and ensure merchandise is placed in the correct department.
Regulates dressing rooms for loss prevention and customer service.
Communicate customer requests to management.
Performs other related duties as assigned or requested.
COMPETENCIES
Ability to take initiative and solve problems
Excellent verbal and written communication skills
Ability to present oneself as well as the company in a professional manner
Knowledge of applicable laws/policies/principles/etc.
Proficient in the use of a personal computer and corresponding programs
Attention to detail
Interpersonal skills and customer service skills required
EDUCATION AND EXPERIENCE
Education: High School diploma/GED preferred
Experience: 1-3 years of retail/customer service preferred
Numbers & Facts
Location
Nashville, TN
Skills
Advertisingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Fundingunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Loss Preventionunmatched
Merchandisingunmatched
PC (Personal Computer) Systemsunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Merchandisingunmatched
Retailunmatched
Revenue Growthunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Managementunmatched
Writing Skillsunmatched
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