• Newport News, Virginia
    30+ days ago

    Job Description

    Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country with 21 dealerships in Hampton Roads, Washington D.C, and Roanoke. Priority team members are the best at what they do – and we make sure we take great care of each and every one with excellent benefits, opportunities for advancement, and a positive, employee-focused atmosphere. We’ve grown in a competitive environment by hiring locally and training internally for upward mobility. With many of our key managers and partners starting at entry-level positions the opportunity for growth, over time, is great and encouraged from the TOP. 

    We offer an excellent compensation package for full-time employees including:

    • 401K/Profit Sharing
    • Health/Dental
    • Vacation/Sick Leave
    • Professional Atmosphere
    • Opportunity for Advancement
    • Monthly birthday and anniversary events 
    • Yearly sales Top Gun trip
    • Yearly, company-wide, celebration

    Responsibilities

    • Answer customer calls and establish follows-up with sales appointments.
    • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
    • Provide customers with initial product information and direct them to the appropriate dealership resources.
    • Present initial financing options based on customer needs.
    • Follow up with leads that are not ready to make an appointment or no-show.
    • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
    • Utilize CRM tracking system daily.

    Qualifications

    • At least one previous role based in customer service experience
    • Excellent teammate with collaborative attitude and eagerness to improve
    • Prompt and courteous demeanor
    • Positive and hardworking personality
    • Strong computer skills
    • Valid driver’s license

    We represent the top brands in the automotive industry, including: 

    Acura, Lexus, Chevrolet, Ford, Infiniti, Honda, Hyundai, Mazda, Nissan, Toyota, Braunability

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Numbers & Facts

    LocationNewport News, Virginia
    Websitepriorityautomotive.com

    Skills

    • Computer Skillsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Geneticsunmatched
    • Online Chatunmatched
    • Process Developmentunmatched
    • Salesunmatched
    • Scripting (Scripting Languages)unmatched
    • State Laws and Regulationsunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched

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