Campaigns, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Interpersonal Skills, Microsoft Excel, Microsoft Office, Order Processing, Organizational Skills, Presentation/Verbal Skills, Promotional Programs, Revenue Growth, Sales, Sales Management, Sales Support, Telephone Skills, Telesales, Training/Teaching, Typing, Up-Selling, Writing Skills
Sales Associate
Scotts Valley Headquarters - Scotts Valley, CA 95066
Overview
Salary Range $18.00 - $24.00 Hourly
Description
Job Summary: The Sales Associate will support the team by assisting Sales Representatives in delivering top-tier customer serviceand maximizing sales. This role requires collaboration with sales reps and customers, handling a variety of tasks to ensure smooth operations and high levels of customer satisfaction.
Key Responsibilities:
- Work directly with the Sales Representatives and sales management in optimizing their sales efforts.
- Help plan and implement promotions while improving workflow efficiency.
- Manage urgent tasks and make selected sales calls on behalf of Sales Representatives.
- Reach out to targeted customers to upsell products and increase order sizes using effective sales techniques.
- Promote products and campaigns as instructed by the Sales Representatives.
- Coordinate and organize promotional materials such as mailings and product line drives.
- Act as a point of contact for customer service issues and liaise with other departments on behalf of Sales Representatives.
- Process faxed and other orders as required.
- Assist the data entry team with processing incoming orders.
- Adhere to company and departmental policies and procedures.
- Perform all other duties as assigned by Threshold Management.
Qualifications
Required Qualifications:
- Proven ability to handle telephone sales and work with multiple Sales Representatives.
- Minimum of 1 year of relevant experience in sales or customer service.
- Proficiency in Microsoft Office Suite, including Excel.
- Strong communication skills, both written and verbal.
- Excellent typing and data entry skills.
- Ability to pass the company's proficiency test with a score of at least 80%.
- Well-organized with strong attention to detail.
Preferred Skills:
- Previous sales experience is preferred.
- Excellent interpersonal skills.