We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are:
10050 W Bell Road Sun City, AZ
13850 W Camino Del Sol Sun City West, AZ
17026 W Bell Road Surprise, AZ
13724 W Waddell Road Surprise, AZ
General Summary
The Sales Associate will assist in the stocking of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
• Provide a positive representation of Big K Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department management, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Requirements:
A friendly, helpful attitude, ability to work with people. A willingness to learn product features and applications to better help our customers solve their home repair problems.
Experience:
Retail or Hardware knowledge preferred, but not necessary.
Physical Demands:
Standing, walking, lifting (up to 40 lbs)
Only full-time positions are eligible for insurance benefits.
Benefits
- Health insurance
- Employee discount
- 401(k)
- Dental insurance
- Vision insurance
- 401(k) matching