$70,000–$120,000 Per Year
Analysis Skills, Architectural Design, Business Development, Communication Skills, Competitive Analysis/Strategy, Competitive Research, Computer Skills, Computer Software, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Electricity, English Language, Follow Through, High Availability, Home Automation, Meet Sales Quota, Merchandising, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Negotiation Skills, Organizational Skills, Policy Evaluation, Presentation/Verbal Skills, Product Pricing, Project Planning, Proposal Writing, Publications, Reporting Skills, Residential Construction, Resolve Customer Issues, Sales, Sales Closing Skills, Sales Prospecting, Set Goals, Team Player, Territory Management, Time Management
Client Services Executive
Benefits include free uniforms, health insurance, opportunity for advancement, paid time off, training & development, vision insurance, 401(k), bonus based on performance, company parties, competitive salary, dental insurance.
About ETC Florida: It is ouremployees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology. What makes ETC Florida unique:
- AWARDED BEST PLACE TO WORK 4x in a row by Employees & South Florida Business Journal
- Award winning installations and HTA Estate Level Certified
- Largest in-house service department available 24/7/365
- Over 35 years of experience and reliability with thousands of satisfied clients
We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are:
- Service the Client Above all Else!
- Be Solution-Oriented, Creative & Innovate
- Be Enthusiastic, Positive and Enjoy What You Do!
- Exhibit Honesty, Respect & Integrity
- Work & Act as a Team
Position Summary/Overview: This position requires someone who is motivated and driven to deliver the right solution and own the customer experience. The individual will also need to understand a consultative and collaborative approach. They must be able to work with Custom Home Builders, Architects, Designers, Electricians as each one of these groups will deliver potential leads and opportunities.
Client Services Executive Job Duties include:
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Submit and develop orders by utilizing software based quoting tools.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Client Services Executive Skills and Qualifications include:
- Meeting Sales Goals
- Closing Skills
- Territory Management
- Prospecting Skills
- Negotiation
- Self-Confidence
- Product Knowledge
- Presentation Skills
- Client Relationships
- Motivation for Sales
- Customer Service
Job Requirements include:
- College Graduate Preferred
- 2+ years of experience in a complex, technical, or high-end sales environment with a proven and verifiable track record of success in closing new deals. LUXURY SALES EXPERIENCE A MAJOR PLUS!
- This position will focus on developing new business and business in areas including West Palm Beach, Jupiter, Stuart and Port St. Lucie market areas.
- Organized and effective time management.
- Ability to deliver consistently on sales goals and targets
- Ability to deliver consistently on reporting requirements and activity sheets.
- Ability to multitask, react and redirect as necessary.
- Commitment and enthusiasm to participating in a high energy environment committed to success and growth.
- Computer acumen capable of creating proposals using on-line software and solutions
- Technical background understanding the Home Entertainment, Home Automation, Lighting, and Security products.
- Proficient in computer software such as Microsoft Word, Excel, and PowerPoint
- Must have excellent communications skills; excellent command of the English language
- Excellent follow up skills and attention to details with a focus on setting goals and deadlines.
Compensation: The total compensation package will be a combination of base salary and commissions. Additional incentives may be offered for various products and services. Compensation package is commensurate with experience and existing book of business. We offer Vacation, Holidays, Health Insurance, Life Insurance. 401K and Employee Discounts. Optional Dental, Vision, and other insurances available as well. Target Compensation is variable based on quota attainment.
Compensation: $70,000.00 - $120,000.00 per year