Sales Center Manager

Summary

The Sales Center Manager is responsible for managing sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts, and supplies. The goal of this role is to successfully manage the daily operations of all facets of the Sales Center.

Essential Duties and Responsibilities

• Represent Baker as a leader in the industry, ensuring maximum sales and profitability.
• Determine and monitor inventory stock levels and manage merchandising of sales showroom.
• Manage inventory to ensure proper turns and minimum loss throughout the year.
• Keep abreast of technical developments and changes in product lines, monitor competitive threats, and discuss proper response and reaction with Regional Manager.
• Responsible for Centers P&L.
• Responsible for recruiting, hiring, training, and leading a diversified work force.

Workforce Management

• Train and manage a workforce including:
• Warehouse Receiving
• Shipping
• Delivery Fleet Drivers
• Showroom Warranty Counter Sales
• Inside Sales personnel

Interactions and Customer Service

• Interact with customers, outside sales people, and vendors.
• Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees.

Safety and Operations

• Coordinate Center training and Company Center events.
• Adhere to all company safety protocols and procedures.
• Utilize personal protective equipment (PPE) as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure a clean and organized workspace to prevent accidents and injuries.
• Follow all guidelines for the safe operation of equipment and vehicles.
• Maintain a professional and safe demeanor during all customer and employee interactions.
• Oversee the implementation of safety measures across all areas within the branch.

Additional Responsibilities

• Perform other duties as assigned.