Sales & Client Relations Coordinator - Upstate

This is a ground-floor, high-energy role for a natural hunter who loves turning a cold contact into a booked event. As Sales & Client Relations Coordinator for the Upstate, you will grow Crisp's Greenville–Spartanburg client base from the ground up — drumming up new business, working modern outreach channels, and matching clients to the items and events Crisp executes quickly, profitably, and well. While our senior seller focuses on large, high-detail events, you will own the steady, everyday business — the lower-hanging fruit — and turn first-time renters into loyal, repeat clients.

We win clients with our success, our execution, and our details — not the cheapest price or the biggest catalog. We are looking for energy, motivation, and the right attitude: someone hungry to build something and hold it to Crisp's standard — the best, not the biggest.

New Business Development & Prospecting (50%)

• Drum up new business through modern outreach — Instagram DMs, social media, referrals, and networking (today's version of cold calling)
• Identify and pursue everyday, high-turnover events that Crisp can execute quickly and profitably
• Gauge each client's needs, vision, and budget, and steer them toward the items and packages that fit best and that we do well
• Build and work a pipeline of leads, tracking every touchpoint and following up relentlessly
• Hit activity and booking targets that grow the Upstate book of business
• Represent Crisp at community, chamber, bridal, and networking events to generate leads

Client Relations & Account Growth (35%)

• Turn first-time and one-off renters into repeat, referring clients
• Build genuine rapport and trust — keep open, responsive lines of communication with clients and partners
• Produce quotes, book business, and process orders accurately and quickly
• Follow up on every proposed and booked event
• Execute client-outreach touches — thank-you notes, check-ins, and other retention moves
• Maintain a consistent presence during key setups so the client experience matches the sale

Operations & Administration (15%)

• Use the company software to log proposals, bookings, and inventory and to flag conflicts
• Assist with daily office and warehouse / operations tasks as assigned
• Keep accurate, detailed event records
• Help open and close the office as needed